About
A guest link lets you provide access to a Kaltura Room session to external users.
Guests don’t need a Kaltura account. They enter their name and email on a dedicated entry page and can then join the session. Participants don’t appear in the user list. Email is collected for identification only.
Guest access is designed for quick entry, not identity verification, while keeping access limited to the session.
If you need to invite specific users and control what they can do (for example, assign roles such as viewer, moderator, or speaker), use our Invite users option.
- Only permitted users can create guest links.
- Guest access is configured in the Invitetomedia module.
- Guest access is not supported for channel rooms.
Enable and share a guest link
- Go to the media page of the session you want to share with guests.
- Click the three dots below the screen.
- Select Manage guest access from the menu.
- Toggle on Enable guest access, then click Create new link.
- Enter a name for the link. This helps you identify it later (for example, “Guest speakers”).
- (Optional) Enter the number of clicks. This sets how many times the link can be used before it becomes inactive.
- (Optional) Enter the duration (days). This sets how long the link remains active.
- Click Create.
- Click the copy icon to copy the link.
- Share the link with your guests.
You can also click the Share button below the screen.
When the 'Share' window opens, select the guest access icon at the far right.
The 'Manage guest access' window opens.
The 'Create new link' window opens.
The new link is generated and added to the list. You can create up to three guest links per room.
The same link is used for all participants and can't be personalized.
Guest access groups may appear on the entry’s edit page. Do not delete these groups, as this may affect guest access.
Disable a guest link
- In the three-dot menu, select 'Manage guest access'.
- The 'Manage guest access' window opens.
- Turn off the Enable guest access toggle.
All guest links become inactive. New participants can’t join using the link, and existing participants remain connected until they refresh or leave.
Delete a guest link
- In the Manage guest access window, locate the link you want to remove.
- Click the trash can icon next to that link.
- Confirm the action. The link is removed immediately and can no longer be used to access the media. Guests who already joined using the link remain connected until they refresh or leave.
Deleted links can’t be restored. To create a new link, use Create new link.
Guest experience
When someone opens a guest link, they’re directed to a dedicated page where they are required to enter a name and email.
After submitting, they’re taken to the session. They may need to wait to be admitted by the session moderator.
Access behavior
- Once in the session, guests can view the media and use limited interaction features, depending on the media type.
- Most elements on the page aren’t interactive, and guests can’t navigate to other pages in the site or access advanced roles or features.
Why guests can’t join a session
A guest may not be able to access the session if:
- the owner turned off guest access
- the link is no longer valid (for example, if it expired)
- the room is no longer available
In these cases, guests see a dedicated message page when they open the link:
Access denied page
