The Q&A transcripts report provides full transcripts of Q&A exchanges.
See Analytics tab - Reports for instructions on generating and downloading this report.
Data in the Q&A transcripts report includes the following:
- contextId - A unique ID of the context (a context can be a specific session or the event's home page)
- contextName - XYZ
- creator - A unique ID of the attendee that initiated the thread.
- sender - A unique ID of the user who sent the message (can be an attendee OR moderator).
- senderEmail - Email address of the user who sent the message (can be attendee OR moderator).
- recipient - A unique ID of the user who received the message (can be an attendee OR moderator).
- recipientEmail - Email address of the user who received the message (can be attendee OR moderator).
- message - The content of the thread.
- time - The time the message was sent.
- state - There are 4 states:
- pending - The thread is pending and hasn’t been handled by a moderator.
- owned - The thread is owned by a moderator and is not resolved.
- resolved - The thread is owned by a moderator and was resolved but wasn't clear.
- done - The thread was resolved and cleared from the moderator’s queue.
- labels - XYZ