About
Control whether your agent can present media like videos, images, tables, and personalized UI elements during live sessions.
Navigate to the Advanced tab
Click on the Advanced tab.
Enable present media
- Click the toggle to enable Present media. (It is on by default.)
- Click Publish.
End user experience
Present media is enabled below, and the user is actively engaging with the agent based on the media presented.
Kaltura does not use customer data to train its AI models. To learn more, see Kaltura's Artificial Intelligence Principles.
