You may order captions on future sessions only. You may not order captions on past sessions or on sessions that have already started.
- Under Order captions, click Order. The Order captions screen displays.
- Complete the fields in the Order captions screen.
- Service - Select the type of Captioning service.
- Machine - Automated captioning process. (Machine captions must be ordered at least 15 minutes ahead of your session.)
- Professional - Human / professional captioning. When selecting Professional, you must select the turnaround time as well. Please note - Kaltura recommends captions be ordered in advance.
- Source Media Language - Select the spoken language of the live stream. Currently only English is supported.
- Feature - Select Captions.
- Service - Select the type of Captioning service.
- Click Submit.
Once captions have been ordered, you may view existing caption requests.
