Interactions tab - Emails - Sent


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On the Sent tab (shown below), you may: 

  • View all emails you've sent (including filtering for certain statuses).
  • Download a deliverability report for Completed emails.

Filter for a certain status of sent email (In progress, Completed, or Failed)

On the Sent tab, click the All statuses pull-down menu and select a desired status from the list. Only sent emails with the status that you chose will be displayed. You can select All statuses to return to the full list of sent emails. 

Download a deliverability report for a Completed email

On the Sent tab, click the three-button menu to the right of the Completed email, then choose Download report. The deliverability report will be downloaded via CSV. The downloaded report includes all email addresses it was sent to and their delivery status.

Cancel an email that's in progress 

On the Sent tab, click the three-button menu to the right of the In progress email, then choose Cancel. The email is cancelled.

Resend an email that's failed to send

On the Sent tab, click the three-button menu to the right of the Failed email, then choose Resend. The email is resent to the recipient.

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