About

Moderators can create and send access links from the Participants tab to give people access during a live session.

There are two ways to provide access:

• Invitation link – Use this to invite a specific person. The invitation is tied to their email address, and you can assign them a role, such as viewer, moderator, or speaker.
• Guest link – Use this to provide access to multiple guests. The same link can be shared with multiple people and isn't tied to a specific user.

For a detailed comparison, see Guest links vs. Invite links – what’s the difference?

Open the participants list

1. On the session page, click Live stage in the right navigation.
2. Click the Participants (people) icon.
The participants list opens.

Create an invitation link

1. Click the three dots next to All Participants and select Invite users.



The Invite users window opens. 



2. In the Invite users window, complete the following:

• Email address – (Required) Enter the invitee's email. If the email matches an existing user, the user appears in the drop-down menu. 
• First and last name – (Required) Enter the invitee's name. 
• Select an invitation type - Choose a role for your invitee:
• Viewer – Can access chat, answer interactions, and participate in Q&A.
• Moderator – Can access backchannel, initiate interactions, and participate in Q&A.
• Speaker – Can access backchannel, interactions, and Q&A.
• Send link via email - Select this checkbox to send the invitation link by email.

  The Send link via email option only appears if an email template has been configured for invitations.

3. Click Generate invite link at the bottom right.



4. Copy the generated link from the confirmation window.



5. Share the link with the invitee using your preferred method.

For security, links can’t be reused on multiple devices.

Create and manage guest links

1. Click the three dots next to All Participants and select Invite guests.



The Manage guest access window opens.



2. Turn on Enable guest access, then click Create new link.



The Create new link window opens.



3. Complete the following:

• Link name – Enter a name to help you identify the link later, for example, “Guest speakers.”
• # of clicks – Optional. Set how many times the link can be used before it becomes inactive.
• Duration – Optional. Set how long the link remains active, in days.

4. Click Create.

The new link is generated and added to the list. 



5. Click the copy icon to copy the link. 



6. Share the link with your guests.

Guest links can be shared with multiple people and aren't personalized for each guest. You can create up to three guest links per room.

Disable guest access

In the Manage guest access window, turn off Enable guest access.

All guest links become inactive. New guests can't join using the links. Guests who already joined remain connected until they leave or refresh the session.

Delete a guest link

1. In the Manage guest access window, find the link you want to delete.
2. Click the trash can icon next to the link.



3. Confirm the action.

The link is deleted immediately and can no longer be used. Guests who already joined using the link remain connected until they leave or refresh the session.