Create and manage surveys in Kaltura Rooms in Video Portal

About

This article explains how moderators can create, edit, and publish surveys in Kaltura Rooms using the Interactions tab of the Chat & Collaboration (C&C) widget.

Surveys are a quick way to gather feedback, check understanding, or make your sessions more interactive. You can combine different question types - multiple choice, icon choice, rating scales, and open-ended questions - to suit your audience.

Access the survey

1. In your Kaltura Room, at the upper-right of your screen, click the Interactions tab.



In the list of Interactions that display in the engagement panel, click Survey.



2. The survey defaults to the session name (max 150 characters). To change it, hover over the name, click it, and type a custom title.



3. To customize the introduction, hover over the default intro text ("Please take a moment to take a quick survey") and click Edit.



The Edit Intro screen displays.



4. Type your intro text and a label for the survey start button, then click Save.

How to add questions

1. Click + Add question to begin.



Choose the question type.



You can add up to 10 questions. 

2. When you're finished adding questions, click Done. The survey is saved to Interactions drafts.

Question types

Multiple choice

Use this type to ask a single- or multiple-selection question.

1. Enter your question in the Write your question here field.
2. Enter at least two answer options. Click + Add answer choice to add more (up to 8 total).
(To delete an answer option, hover over it and click the trashcan icon.)
3. (Optional) Enable Allow multiple answers.
4. (Optional) Toggle Mandatory to require a response.
5. Click Save to add the question to your survey.

Icon choice

Use this type to let attendees vote using emojis or icons.

To create an icon choice question:

1. Type your question in the Write your question here field.
2. The call to action under the question defaults to Start voting now. To edit it, hover over the text and click to update.
3. Click Choose icons, then select up to five emojis from the list. These will be your answer options.
4. (Optional) Toggle Mandatory to require an answer.
5. Click Save to add the question to your survey. (Click Cancel to discard and return to the survey overview.)

Rating scale 

Use this type to ask attendees to rate something on a scale.

1. Enter your question in the Write your question here field.
2. The call to action defaults to Start rating now. To edit, hover over it and click.
3. Click Choose rating scale, then select an emoji style (e.g., stars, smileys).
4. (Optional) Toggle Mandatory to require a response.
5. Click Save to add the question to your survey.

Open question

Use this type to collect written responses.

1. Enter your question in the Write your question here field.
2. (Optional) Toggle Mandatory to require a response.
3. Click Save to add the question to your survey.



4. Once you've added one question to your survey, simply click the + Add content button and select another question to add.

Edit a survey 

1. Click Interactions drafts at the bottom of the engagement panel.



2. Hover over the desired survey and click the edit (pencil) icon.



The draft survey edit screen displays.

3. Make your changes and click Done.



The survey is saved in Interactions drafts.

Publish a survey

1. Click Interactions drafts at the bottom of the engagement panel.

   

2. Hover over the desired survey and click Publish now.

   

   The survey appears as a toast notification in the lower-left corner of the attendee’s screen and in the Feed sub-tab of the Live stage.

   

   Attendees can:

   • Click Take survey to begin.
   • Submit answers and click Submit.
   • Dismiss the toast (survey remains available in the Feed).

End a survey

In the Live stage tab, go to the Feed sub-tab, click on the settings (gear) icon, then select End survey.

The survey will now be marked as 'Ended'.

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