About

This article explains how moderators can use Kaltura Room’s interaction tools to engage attendees during live webcast sessions.

From the Interactions tab in the Chat and collaboration widget, moderators can create polls, quizzes, rating scales, surveys, word clouds, announcements, and more - all designed to keep audiences engaged and participating in real time. Once created, interactions can be published (made visible to attendees) right away, saved as drafts, or scheduled to appear at a later time.

Access the Interactions tab

In your Kaltura Room, at the upper-right of your screen, click the Interactions tab.

The list of Interactions displays in the engagement panel on the right. 

What's in the tab?

The Interactions tab has the following sub-tabs:

• Poll question - multiple-choice question with instant results
• Quiz question - knowledge check with a multiple-choice question
• Rating scale - rate a statement or idea
• Crowd vote - quick “yes/no” or emoji-based votes
• Announcement - share important updates or CTAs
• Open-ended question - collect written responses
• Crowd reaction -send emoji reactions
• Survey - structured feedback with multiple questions
• Word cloud - visualize short responses

Create interactions

Poll question

1. Click Poll question.
2. Type your question (up to 300 chars).
3. Enter up to five answer options. Click + Add answer choice to add more options. (To remove an answer, hover over it and click the trashcan icon.)



4. Choose whether to share results with attendees or enable multiple answers.
5. (Optional) Set a duration for how long the poll stays active. See Set interaction duration.
6. Decide whether to save as draft, publish now, or schedule. See Publish interactions for details.

Quiz question

1. Click Quiz question.
2. Type your question (up to 300 chars) and answers (up to five total).
3. Click + Add answer to add more. (To remove an answer, hover over the answer and click the trashcan icon.)



(Optional) Allow multiple correct answers by clicking the check mark next to each correct option. At least one must be correct.



4. Choose whether to display the correct answer or share results with attendees.
5. (Optional) Set a duration for how long the quiz stays active. See Set interaction duration.
6. Decide whether to save as draft, publish now, or schedule. See Publish interactions for details.

Rating scale

1. Click Rating scale.
2. Replace the default text with your question or statement.
3. Choose your rating scale emoji.



4. Decide whether to share results with attendees.
5. (Optional) Set a duration for how long the rating stays active. See Set interaction duration.
6. Decide whether to save as draft, publish now, or schedule. See Publish interactions for details.

Crowd vote

1. Click Crowd vote to begin.
2. Replace the default text with your question or statement.
3. Choose your crowd vote emoji.



4. Decide whether to share results with attendees.
5. (Optional) Set a duration for how long the vote stays active. See Set interaction duration.
6. Decide whether to save as draft, publish now, or schedule. See Publish interactions for details.

Crowd reaction

1. Click Crowd reaction.
2. Hover over the desired crowd reaction to highlight it, and a Send now button will appear.



3. Click to send the crowd reaction.

Survey

See our article Create and manage surveys in Kaltura Rooms for full instructions.

Word cloud

1. Click Word cloud.
2. Type your question in the Question to audience field (up to 80 char).



3. (Optional) Set a duration for how long the word cloud stays active. See Set interaction duration.
4. Decide whether to save as draft, publish now, or schedule. See Publish interactions for details.

Once results are in, they are displayed to all in the Feed sub-tab of the Live stage tab.

Open-ended question

1. Click Open-ended question to begin.
2. Type your question in the text field.
3. Decide whether to share results with attendees.



4. (Optional) Set a duration for how long the word cloud stays active. See Set interaction duration.
5. Decide whether to save as draft, publish now, or schedule. See Publish interactions for details.

Announcement

1. Click Announcement to begin.
2. (Optional) Enter a title for your announcement.
3. Type your announcement text.



4. (Optional) Click + Add CTA button to include a call-to-action button.

Additional options display.



5. Enter a label for your CTA button and the URL users will be directed to when they click it. To remove the CTA, click the trashcan icon.
6. Decide whether to save as draft, publish now, or schedule. See Publish interactions for details.

Publish interactions 

When you create an interaction, you can choose how and when it should go live:

• Publish now – immediately displays the interaction as a toast popup and adds it to the Feed sub-tab in the Live stage tab
• Save as draft – saves the interaction for later
• Schedule – set the interaction to publish at a specific time (see below)

Schedule an interaction

1. Click the arrow next to Publish now and select Schedule.



The Schedule interaction screen displays.



2. Choose one of the following:

• Relative to session – use the arrows to set the number of minutes, then select After session starts or Before session ends
Example: to launch an interaction 10 minutes after the session starts, set 10 minutes and choose 'After session starts'.
• Select date & time – pick a date and time from the calendar
• Interactions can only be scheduled for future dates and times.
• The scheduled time must be at least one minute after the current time.

3. Click Schedule.

Set interaction duration

You can define how long an interaction remains active (answer timeout).

• Default duration is 5 minutes.
• You can adjust the time between 1 and 120 minutes.

Access saved drafts

When you save an interaction as a draft, it appears at the bottom of the engagement panel in Interactions drafts. You can return to it anytime to edit or publish.

Manage drafts

Hover over a draft to display:

• Trash can icon - delete the draft
• Pencil icon - edit the draft
• Publish now - click to make it live

Scheduled draft rules 

• Scheduled interactions can’t be edited within 1 minute of their scheduled publish time.
• Interactions can’t be modified within 2 minutes of their scheduled publish time.
• You can remove or adjust the scheduled time if it’s more than 1 minute away.
• Drafts scheduled relative to session keep their scheduling details when copied.
• Drafts scheduled for a specific date and time are copied as regular drafts without scheduling.