About
Kaltura's Agentic Avatars use WebRTC technology to enable real-time, interactive conversations.
In some enterprise environments, network security settings (such as firewalls or web filtering policies) may require additional configuration to ensure everything works smoothly.
This article outlines the recommended network setup for using Agentic Avatars in corporate environments.
Network requirements
Temporary workaround
If you’re testing or getting started, you can use a mobile device with a 4G connection or another non-corporate network.
This helps ensure uninterrupted connectivity while evaluating the experience.
For ongoing use
For ongoing use within your organization, we recommend working with your IT or security team to allow the required domains and protocols listed below:
| Domain | Port | Protocol |
|---|---|---|
| conversation.avatar.us.kaltura.ai | 443 | HTTPS / WebSocket |
| api.avatar.us.kaltura.ai | 443 | HTTPS |
| srs.avatar.us.kaltura.ai | 443 | HTTPS / WebSocket |
| flow-assets.avatar.us.kaltura.ai | 443 | HTTPS |
| meet.avatar.us.kaltura.ai | 443 | HTTPS |
| studio.avatar.us.kaltura.ai | 443 | HTTPS |
| rtc.avatar.us.kaltura.ai | 443 | HTTPS / WebSocket |
| assets.avatar.us.kaltura.ai | 443 | HTTPS |
| turn.avatar.us.kaltura.ai AND 3.41.177.176/29 | 80, 443 | TCP / UDP |