Kaltura's Agentic Avatars - Network requirements and firewall guidelines


About

Kaltura's Agentic Avatars use WebRTC technology to enable real-time, interactive conversations.

In some enterprise environments, network security settings (such as firewalls or web filtering policies) may require additional configuration to ensure everything works smoothly.

This article outlines the recommended network setup for using Agentic Avatars in corporate environments.

Network requirements

Temporary workaround

If you’re testing or getting started, you can use a mobile device with a 4G connection or another non-corporate network.

This helps ensure uninterrupted connectivity while evaluating the experience.

For ongoing use

For ongoing use within your organization, we recommend working with your IT or security team to allow the required domains and protocols listed below:

DomainPortProtocol
conversation.avatar.us.kaltura.ai443HTTPS / WebSocket
api.avatar.us.kaltura.ai443HTTPS
srs.avatar.us.kaltura.ai443HTTPS / WebSocket
flow-assets.avatar.us.kaltura.ai443HTTPS
meet.avatar.us.kaltura.ai443HTTPS
studio.avatar.us.kaltura.ai443HTTPS
rtc.avatar.us.kaltura.ai443HTTPS / WebSocket
assets.avatar.us.kaltura.ai443HTTPS
turn.avatar.us.kaltura.ai AND 3.41.177.176/2980, 443TCP / UDP
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