Updated Articles

  1. Agentic Avatar Studio release notes - July 2026 Updated

    Date released: July 2026 What's new Present media toggle  A new toggle lets admins control whether their agent can present media like videos, images, tables, and personalized UI elements during live sessions. For complete details, see o...
  2. Analytic reports for events Updated

    This article describes how to generate and download reports on your event.
  3. Manage media for your event Updated

    The Media page allows you to upload media to your event site and publish media to your video portal. It also allows you to edit, download, and delete that media.
  4. Share and embed an agent Updated

    About Copy a direct link of your agent to share with others and obtain the embed code in your preferred layout to add to your website.  Access share and embed capabilities On the Overview page, click Share agen...
  5. Manage the agent experience Updated

    About  This article explains how to customize the look, feel, and personality of your agent via the Experience tab. You'll learn how to configure key settings - including the agent's title, interaction type, appearance, and voice, ...
  6. Theming module Updated

    The Theming module lets you customize the appearance of your Video Portal with a unique set of pages and features.
  7. Troubleshooting guide for Capture desktop recorder

    This article provides solutions to common issues with Capture, including installation, recording, uploading, and configuration problems.
  8.  Introduction to the Capture desktop recorder

    Capture provides all the tools you need to record videos using your webcam and computer screen.
  9. Activate AI Assistant for your live session

    The AI assistant gives moderators more insight and guidance during live sessions.
  10. Control screen sharing and stage access during the session

    About This article describes how to manage moderator permissions in the Room during a session, including granting moderators the ability to share their screens and invite participants to join the stage. These settings are made via ...