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Upload & ingest media
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Capture
Getting started
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Oracle Eloqua 10
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Record with Lecture Capture
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Create Interactive Video Paths
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Regional Cloud releases
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Kaltura On-Prem (RPM)
Kaltura V2 Player (legacy)
Kaltura TV Platform
Kaltura Meetings / Virtual Classroom
Getting started
Join a live room
Set up your live room
Moderating live sessions
Upload and share files
Meeting tools
Breakout
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Participant guide
Best practices
Mobile
Troubleshooting & FAQs
Admin & Config
Release Notes
Training & Learning
Tutorials Videos
Training Services
Webinar Calendars
Help Page
Kaltura Adoption Services
Kaltura Events Training Agenda & Exercise
Reach integration docs
Getting started
Integration docs
Appendix
Virtual Classroom
Getting started
Professional Services modules
Premium module packages
Custom Embed Code
Analytics Overview
Technical writing style guide
Writing style
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Procedures and visuals
Content structure and maintenance
Accessibility and release notes
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Content Hubs
Getting started
Migrating from legacy Video Portal
Media overview
Create & upload content
Publish, share & embed content
Edit content
Manage content
Channels
Galleries
Playlists
Custom pages
Search & filter
Captioning & enrichment services
Kaltura Room
Live Studio
Analytics
Troubleshooting
Configuration Management console
Getting started
User & group management
Security, hostnames, and certificates
Authentication and authorization
Modules
Page and site configuration in Content Hubs
Design
Email notifications
Integrations
Federated search
AI Rich Media Generation Suite
Content Lab
Avatar Videos
Conversational Rich Media Agents
Agentic Avatars
Kaltura Genies
Agentic Workflows
Getting started
Working with Agentic Workflows
Legacy Video Portal
Getting started
Media overview
Create & upload media
Publish, share & embed media
Edit media
Manage media
Search & viewing history
Playlists
Captioning & enrichment services
Channels
Galleries
Shared repositories
Analytics
FAQs
Release notes
Training agenda & exercise
Kaltura Virtual Events & Webinars
Kaltura Virtual Events
Kaltura Webinars
Kaltura Room
Getting started
Prepare for your Kaltura Room session
Manage a Kaltura Room session
Participate in a live Kaltura Room session
Kaltura Room analytics
Kaltura v7 player
Getting started
Player plugins & functions
Player setup & configuration
Player for advanced users
v7 player migration guide
Kaltura video editor
Getting started
Video editor
Video quiz
Hotspots
Release Notes
Rich Media Content Management System (CMS)
Getting started
Upload & ingest media
Publish & embed media
Edit media
Manage media
End-user management
Captioning & enrichment services
Playlists
Search & filter
Analytics
Categories
Custom metadata
Distribution & syndication
Transcoding
Automation Manager
Integrations with third-party platforms
Rich Media CMS settings
Rich Media CMS user and access management
API workflows
FAQs
Player Studio
Kaltura Live
Release notes
The Kaltura Platform
LMS Extensions
LMS Extensions for Canvas
LMS Extensions for Blackboard
LMS Extensions for Brightspace
LMS Extensions for Moodle
LMS Extensions for Sakai
LMS Extensions general information
LMS Video integrations
LMS Video integration for Canvas
LMS Video integration for Blackboard
LMS Video integration for Brightspace by D2L
LMS Video integration for Moodle
LMS Video integration for Sakai
Live session management tools
For moderators
For speakers
For participants
Capture
Getting started
Get to know the app
Record & manage content
Express Capture
Getting started
REACH captioning & enrichment services
Getting started
Captioning & enrichment services
Account management
FAQs
Release Notes
Accessibility in Kaltura
CMS Extensions
Adobe Experience Manager (AEM)
Annoto
Amberscript
Brand3D
Hive
IBM Connections
Idomoo
InPlayer
Jive
Kollective
Microsoft Teams
Oracle
Oracle Eloqua 10
Pigeonhole Live
Powtoon
SharePoint
SyncWords
Verbit
Webex
Wochit
Wonda Labs
Wordpress
ZioTag
3PlayMedia
Kaltura Application Framework (KAF)
Town halls (webcasting)
Getting started
Prepare for an event
Registration
Create & Schedule
Manage a Webcasting Event
Slides & Notes
Q&As, Polls & Announcements
Analytics
Log Files
Kaltura Webcasting Administrator's Guide
FAQ
Video Conference Integrations
Release Notes
Lecture Capture
Getting Started
Overview and requirements
Record with Lecture Capture
Schedule and manage recordings
Administer Lecture Capture
Live broadcasting
Troubleshooting and reference
FAQ
Training Agenda & Exercise
Release Notes
Video Messaging
Getting Started
Release Notes
Podcasting
Getting Started
Let's go
FAQ
Release Notes
Interactive Video Paths
Getting started
Create Interactive Video Paths
Analytics
FAQ
Release notes
Kaltura Virtual Events
Kaltura Webinars
Content Hubs and LMS Extensions
Rich Media Content Management System (CMS)
Kaltura Room
Chat & Collaboration
Kaltura Genies
Agentic Avatar Studio
Avatar Videos
AI Content Lab
Agentic Workflows
Kaltura Player
Kaltura Capture
Lecture Capture
Express Capture
Video Conferencing Mobile App
KMS GO
Video Quiz
Kaltura REACH
Kaltura video editor
LMS Rich Media Extensions for Moodle
Kaltura Video Connector for AEM (Adobe Experience Manager)
Kaltura integration for Jive
Kaltura integration for Microsoft Teams
Kaltura integration for SharePoint
Kaltura Pitch
Kaltura eCDN
Regional Cloud releases
Kaltura On-Prem (OPM)
Kaltura On-Prem (RPM)
Kaltura V2 Player (legacy)
Kaltura TV Platform
Kaltura Meetings / Virtual Classroom
Getting started
Join a live room
Set up your live room
Moderating live sessions
Upload and share files
Meeting tools
Breakout
Quizzes
Participant guide
Best practices
Mobile
Troubleshooting & FAQs
Admin & Config
Release Notes
Training & Learning
Tutorials Videos
Training Services
Webinar Calendars
Help Page
Kaltura Adoption Services
Kaltura Events Training Agenda & Exercise
Reach integration docs
Getting started
Integration docs
Appendix
Virtual Classroom
Getting started
Professional Services modules
Premium module packages
Custom Embed Code
Analytics Overview
Technical writing style guide
Writing style
Structure and formatting
Procedures and visuals
Content structure and maintenance
Accessibility and release notes
Refine
Content Hubs
Getting started
Migrating from legacy Video Portal
Media overview
Create & upload content
Publish, share & embed content
Edit content
Manage content
Channels
Galleries
Playlists
Custom pages
Search & filter
Captioning & enrichment services
Kaltura Room
Live Studio
Analytics
Troubleshooting
Configuration Management console
Getting started
User & group management
Security, hostnames, and certificates
Authentication and authorization
Modules
Page and site configuration in Content Hubs
Design
Email notifications
Integrations
Federated search
AI Rich Media Generation Suite
Content Lab
Avatar Videos
Conversational Rich Media Agents
Agentic Avatars
Kaltura Genies
Agentic Workflows
Getting started
Working with Agentic Workflows
Legacy Video Portal
Getting started
Media overview
Create & upload media
Publish, share & embed media
Edit media
Manage media
Search & viewing history
Playlists
Captioning & enrichment services
Channels
Galleries
Shared repositories
Analytics
FAQs
Release notes
Training agenda & exercise
Kaltura Virtual Events & Webinars
Kaltura Virtual Events
Kaltura Webinars
Kaltura Room
Getting started
Prepare for your Kaltura Room session
Manage a Kaltura Room session
Participate in a live Kaltura Room session
Kaltura Room analytics
Kaltura v7 player
Getting started
Player plugins & functions
Player setup & configuration
Player for advanced users
v7 player migration guide
Kaltura video editor
Getting started
Video editor
Video quiz
Hotspots
Release Notes
Rich Media Content Management System (CMS)
Getting started
Upload & ingest media
Publish & embed media
Edit media
Manage media
End-user management
Captioning & enrichment services
Playlists
Search & filter
Analytics
Categories
Custom metadata
Distribution & syndication
Transcoding
Automation Manager
Integrations with third-party platforms
Rich Media CMS settings
Rich Media CMS user and access management
API workflows
FAQs
Player Studio
Kaltura Live
Release notes
The Kaltura Platform
LMS Extensions
LMS Extensions for Canvas
LMS Extensions for Blackboard
LMS Extensions for Brightspace
LMS Extensions for Moodle
LMS Extensions for Sakai
LMS Extensions general information
LMS Video integrations
LMS Video integration for Canvas
LMS Video integration for Blackboard
LMS Video integration for Brightspace by D2L
LMS Video integration for Moodle
LMS Video integration for Sakai
Live session management tools
For moderators
For speakers
For participants
Capture
Getting started
Get to know the app
Record & manage content
Express Capture
Getting started
REACH captioning & enrichment services
Getting started
Captioning & enrichment services
Account management
FAQs
Release Notes
Accessibility in Kaltura
CMS Extensions
Adobe Experience Manager (AEM)
Annoto
Amberscript
Brand3D
Hive
IBM Connections
Idomoo
InPlayer
Jive
Kollective
Microsoft Teams
Oracle
Oracle Eloqua 10
Pigeonhole Live
Powtoon
SharePoint
SyncWords
Verbit
Webex
Wochit
Wonda Labs
Wordpress
ZioTag
3PlayMedia
Kaltura Application Framework (KAF)
Town halls (webcasting)
Getting started
Prepare for an event
Registration
Create & Schedule
Manage a Webcasting Event
Slides & Notes
Q&As, Polls & Announcements
Analytics
Log Files
Kaltura Webcasting Administrator's Guide
FAQ
Video Conference Integrations
Release Notes
Lecture Capture
Getting Started
Overview and requirements
Record with Lecture Capture
Schedule and manage recordings
Administer Lecture Capture
Live broadcasting
Troubleshooting and reference
FAQ
Training Agenda & Exercise
Release Notes
Video Messaging
Getting Started
Release Notes
Podcasting
Getting Started
Let's go
FAQ
Release Notes
Interactive Video Paths
Getting started
Create Interactive Video Paths
Analytics
FAQ
Release notes
Kaltura Virtual Events
Kaltura Webinars
Content Hubs and LMS Extensions
Rich Media Content Management System (CMS)
Kaltura Room
Chat & Collaboration
Kaltura Genies
Agentic Avatar Studio
Avatar Videos
AI Content Lab
Agentic Workflows
Kaltura Player
Kaltura Capture
Lecture Capture
Express Capture
Video Conferencing Mobile App
KMS GO
Video Quiz
Kaltura REACH
Kaltura video editor
LMS Rich Media Extensions for Moodle
Kaltura Video Connector for AEM (Adobe Experience Manager)
Kaltura integration for Jive
Kaltura integration for Microsoft Teams
Kaltura integration for SharePoint
Kaltura Pitch
Kaltura eCDN
Regional Cloud releases
Kaltura On-Prem (OPM)
Kaltura On-Prem (RPM)
Kaltura V2 Player (legacy)
Kaltura TV Platform
Kaltura Meetings / Virtual Classroom
Getting started
Join a live room
Set up your live room
Moderating live sessions
Upload and share files
Meeting tools
Breakout
Quizzes
Participant guide
Best practices
Mobile
Troubleshooting & FAQs
Admin & Config
Release Notes
Training & Learning
Tutorials Videos
Training Services
Webinar Calendars
Help Page
Kaltura Adoption Services
Kaltura Events Training Agenda & Exercise
Reach integration docs
Getting started
Integration docs
Appendix
Virtual Classroom
Getting started
Professional Services modules
Premium module packages
Custom Embed Code
Analytics Overview
Technical writing style guide
Writing style
Structure and formatting
Procedures and visuals
Content structure and maintenance
Accessibility and release notes
Home
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Content Hubs
Configuration Management console
AI Rich Media Generation Suite
Conversational Rich Media Agents
Agentic Avatars
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Kaltura Room
Kaltura v7 player
Kaltura video editor
Rich Media Content Management System (CMS)
LMS Extensions
LMS Video integrations
Live session management tools
Capture
Express Capture
REACH captioning & enrichment services
Accessibility in Kaltura
Accessibility in Kaltura Products
Ongoing accessibility updates for Content Hubs and LMS Extensions
CMS Extensions
Town halls (webcasting)
Lecture Capture
Video Messaging
Podcasting
Interactive Video Paths
Release notes
Kaltura Meetings / Virtual Classroom
Training & Learning
Reach integration docs
Virtual Classroom
Professional Services modules
Analytics Overview
Technical writing style guide
Writing style
Structure and formatting
Procedures and visuals
Content structure and maintenance
Accessibility and release notes
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Collect support logs in Content Hubs
This article explains how to collect support logs in Content Hubs, the legacy Video Portal, and LMS Extensions.
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