About

A guest link lets media owners provide access to a specific media item (such as a video, live session, or room) to external users or 'guests'.

Guests don’t need a Kaltura account. They enter their name and email on a dedicated entry page and can then access only that media. Guests aren't added as platform users. Email is collected for identification only.

Guest access is designed for quick entry, not identity verification, while keeping access limited to a single media item.

Enable and share a guest link 

1. Go to the media page of the item you want to share with guests.
2. Click the three dots below the player.



3.  Select Manage guest access from the menu.



The 'Manage guest access' window opens.



4. Toggle on Enable guest access, then click Create new link.



The 'Create new link' window opens.



5. Enter a name for the link. This helps you identify it later (for example, “Webinar invite”).
6. (Optional) Enter the number of clicks. This sets how many times the link can be used before it becomes inactive.
7. (Optional) Enter the duration (days). This sets how long the link remains active.
8. Click Create.



The new link is generated and added to the list. You can create up to three guest links per media item.



9. Click the copy icon to copy the link. 



10. Share the link with your guests.

Disable a guest link

1. In the three-dot menu, select 'Manage guest access'.
2. The 'Manage guest access' window opens.



3. Turn off the Enable guest access toggle.



All guest links become inactive. New participants can’t join using the link, and existing guests remain connected until they refresh or leave.

Delete a guest link

1. In the 'Manage guest access' window, locate the link you want to remove.
2. Click the trash can icon next to that link.



3. Confirm the action.
The link is removed immediately and can no longer be used to access the media. Guests who already joined using the link remain connected until they refresh or leave.

Guest experience

When someone opens a guest link, they’re directed to a dedicated page where they are required to enter a name and email.

After submitting, they’re taken directly to the media.

Access behavior

• Once on the media page, guests can view the media and use limited interaction features, depending on the media type.
• Guests can view the shared media but can’t navigate elsewhere in the LMS environment.

Why guests can’t access the media

A guest may not be able to access the media if:

• the owner turned off guest access 
• the link is no longer valid (for example, if it expired)
• the media item is no longer available (for example, if it was deleted) 

In these cases, guests see a dedicated message page when they open the link: