About
You can manage who has access to your channel and what they can do from the Roles & permissions tab.
The Roles & permissions tab is available for channels only and appears if it’s enabled by your admin.
The instructions below are for Theming users. If you don't have Theming enabled, please refer to our article Edit a channel.
Who can use this
- Channel owners
- Channel managers
Access the Roles & permissions tab
- From the user menu, select My Channels.
- Find the channel you want to edit and click Go to channel.
- At the far right, click the Actions menu and select Manage content.
- In the left navigation panel, click Roles & permissions.
The Channels page displays.
The channel page opens.
The 'Manage content' page opens.
The 'Roles & permissions' page displays.
The Roles & permissions page shows all users and groups that have access to the channel.
For each user, you can see:
- Name (with profile image or initials)
- Email (depending on site configuration)
- ID (depending on site configuration)
- Permission (role assigned in the channel)
The channel owner is clearly marked with 'Owner' and 'You' labels (when applicable) and can’t be edited or removed.
Filter users by permission
Use the View all permissions drop-down menu to filter the list by role. This helps you quickly find users with a specific permission, such as managers or contributors.
The user count updates based on the selected filter.
Add users to a channel
- Click Add users at the far right.
- Under Select permissions, choose the permission you want to assign:
The 'Add users' window opens.
- Member - Can view channel content.
- Contributor - Can view content and add media to the channel.
- Moderator - Can review and approve or reject content submitted to the channel.
- Manager - Has full control of the channel, including managing content, users, and settings.
For a detailed breakdown of permissions, see Channel roles and permissions.
3. In the Search users field, start typing a user’s name, and select the user from the list and press 'enter' to add them.
Repeat to add additional users.
4. Click Add to confirm your selection.
All users added in the same action receive the same permission.
Update user permissions
- Click the three dots at the end of the user's row.
- Select Edit user.
- Under Select permissions, choose the new permission:
The 'Edit user' window opens.
- Member
- Contributor
- Moderator
- Manager
4. Click Update to save your changes.
The user’s permission is updated immediately.
Some users may be listed as "Not a member". This means they are channel subscribers who have opted to receive email updates about the channel but do not hold an assigned role (Member, Contributor, Moderator, or Manager). Subscribers can still access content if the channel is open, but they do not have editing or management permissions.
Good to know
- You can’t edit permissions for the channel owner.
- Permission changes apply only to this channel.
- You can update one user at a time.
Set a channel owner
A channel can have only one owner. The owner has full control of the channel and can transfer ownership to another user.
- Click the three dots at the end of the user’s row.
- Select Set as channel owner.
- Confirm the change when prompted.
The selected user becomes the new channel owner.
Good to know
- After ownership is transferred, the previous owner remains in the channel with 'Manager' permissions.
- Ownership changes take effect immediately
Remove users from a channel
If a user no longer needs access, you can remove them from the channel.
- Click the three dots at the end of the user’s row.
- Select Remove user.
- Confirm the removal when prompted.
Good to know
- You can’t remove the channel owner.
- Removing a user revokes their access to this channel only.
- The user’s media and account aren’t deleted.
Download the user list
To download a CSV list of all users who have access to the channel, click Download list.
The downloaded file includes user details and assigned permissions.
