skip to header content

skip to main content

Knowledge Center

Video Portal
- Getting started
- My Media
- My Playlists
- My History
- Create & upload media
- Manage media
- Content Lab
- Kaltura Genie
- Kaltura Room
- Channels
- Galleries
- Shared repositories
- Custom pages
- Search
- Analytics
- FAQ
- Admin & config
- Release notes
- Training agenda & exercise
Kaltura Events
- Getting started
- Create an event
- Event setup
- Content Lab
- Engagement and interactivity
- Insights and reporting
- Integrations
- Flagship event services
Webinars
- Getting started
- Set up the site
- Set up your first webinar
- Post webinar
Player
- Getting started
- Player studio
- Player settings
- Player functions
- Player for developers
- Upgrading to the V7 player
Kaltura Management Console
- Getting started
- +Create menu
- Entries
- Manage content
- Content Lab
- Search & filter
- Categories
- Custom metadata
- Transcoding
- Services dashboard
- Settings
- Administration
- Captioning & enrichment services
- Advertising
- API workflows
- FAQs
- Player Studio
- Analytics
- Kaltura Live
- Release notes
- The Kaltura Platform
- Integration with Teams
- Integration with Zoom
- Integration with Webex
Express Capture
LMS Video
- Kaltura LMS integration for Canvas
- Kaltura LMS integration for Blackboard
- Kaltura LMS integration for Brightspace by D2L
- Kaltura LMS integration for Moodle
- Kaltura LMS integration for Sakai
- Kaltura LMS general information
Kaltura Meetings / Virtual Classroom
- Getting started
- Join a live room
- Set up your live room
- Moderating live sessions
- Upload and share files
- Meeting tools
- Breakout
- Quizzes
- Participant guide
- Best practices
- Mobile
- Troubleshooting & FAQs
- Admin & Config
- Release Notes
AI suite
- Content Lab
- Genie
Kaltura integrations
- Content Management Systems
- Business & Marketing Video Integrations
- Video Conference Integration
Town halls (webcasting)
- Getting started
- Prepare for an event
- Registration
- Create & Schedule
- Chat and collaboration (C&C) for Town hall events
- Manage a Webcasting Event
- Slides & Notes
- Q&As, Polls & Announcements
- Analytics
- Log Files
- Kaltura Webcasting Administrator's Guide
- FAQ
- Video Conference Integrations
- Release Notes
Lecture Capture
- Getting Started
- Install & Launch
- Get to Know the Application
- Manage My Calendar
- Scheduling Events
- Ad-Hoc Events
- Manage your Event
- Admin&Config
- Kaltura Scheduling Admins Guide
- FAQ
- Training Agenda & Exercise
- Release Notes
Video Messaging
- Getting Started
- Release Notes
KMS GO mobile app
- Getting Started
- Let's go
- FAQ
- Release Notes
Video editing tools
- Getting started
- Video editor
- Video quiz
- Hotspots
- Advertisements
- Help
- Release Notes
Capture
- Getting started
- Get to know the app
- Record content
Captioning & enrichment services
- Getting started
- Account management
- Order captioning & enrichment services
- Manage captions
- FAQ
- Release Notes
Accessibility
- Getting started
Interactive Video Paths
- Getting started
- Create an interactive video
- Analytics
- FAQ
Marketplace add-ons
- Getting Started
- Annoto
- Powtoon
- InPlayer
- Hive
- Brand3D
- Wochit
- Wonda VR
- Pigeonhole Live
- Idomoo
- 3PlayMedia
- Kollective
- Verbit
- Amberscript
- SyncWords
- Oracle
- ZioTag
Release notes
- Kaltura Events
- Kaltura Webinars
- Video Portal and LMS Video
- Kaltura Management Console
- Kaltura Room
- Genie
- Kaltura Player
- Kaltura Webcasting
- Kaltura Capture
- Lecture Capture
- Express Capture
- Video Conferencing Mobile App
- KMS GO
- Video Quiz
- Kaltura REACH
- Kaltura Video Editing Tools
- LMS Video Integration for Moodle
- Kaltura Integration for Jive
- Kaltura Integration for Microsoft Teams
- Kaltura Integration for SharePoint
- Kaltura Pitch
- Kaltura V2 Player (legacy)
- Kaltura eCDN
- Regional Cloud Releases
- Kaltura On-Prem Releases
- Kaltura TV Platform
Training & Learning
- Tutorials Videos
- Training Services
- Webinar Calendars
- Help Page
- Kaltura Adoption Services
- Kaltura Events Training Agenda & Exercise
Reach integration docs
- Getting started
- Integration docs
- Appendix
Virtual Classroom
- Getting started
Professional Services modules
Analytics Overview

Release Notes
Support
Video Tutorials
Cloud TV
Developer

Video Portal
- Getting started
- My Media
- My Playlists
- My History
- Create & upload media
- Manage media
- Content Lab
- Kaltura Genie
- Kaltura Room
- Channels
- Galleries
- Shared repositories
- Custom pages
- Search
- Analytics
- FAQ
- Admin & config
- Release notes
- Training agenda & exercise
Kaltura Events
- Getting started
- Create an event
- Event setup
- Content Lab
- Engagement and interactivity
- Insights and reporting
- Integrations
- Flagship event services
Webinars
- Getting started
- Set up the site
- Set up your first webinar
- Post webinar
Player
- Getting started
- Player studio
- Player settings
- Player functions
- Player for developers
- Upgrading to the V7 player
Kaltura Management Console
- Getting started
- +Create menu
- Entries
- Manage content
- Content Lab
- Search & filter
- Categories
- Custom metadata
- Transcoding
- Services dashboard
- Settings
- Administration
- Captioning & enrichment services
- Advertising
- API workflows
- FAQs
- Player Studio
- Analytics
- Kaltura Live
- Release notes
- The Kaltura Platform
- Integration with Teams
- Integration with Zoom
- Integration with Webex
Express Capture
LMS Video
- Kaltura LMS integration for Canvas
- Kaltura LMS integration for Blackboard
- Kaltura LMS integration for Brightspace by D2L
- Kaltura LMS integration for Moodle
- Kaltura LMS integration for Sakai
- Kaltura LMS general information
Kaltura Meetings / Virtual Classroom
- Getting started
- Join a live room
- Set up your live room
- Moderating live sessions
- Upload and share files
- Meeting tools
- Breakout
- Quizzes
- Participant guide
- Best practices
- Mobile
- Troubleshooting & FAQs
- Admin & Config
- Release Notes
AI suite
- Content Lab
- Genie
Kaltura integrations
- Content Management Systems
- Business & Marketing Video Integrations
- Video Conference Integration
Town halls (webcasting)
- Getting started
- Prepare for an event
- Registration
- Create & Schedule
- Chat and collaboration (C&C) for Town hall events
- Manage a Webcasting Event
- Slides & Notes
- Q&As, Polls & Announcements
- Analytics
- Log Files
- Kaltura Webcasting Administrator's Guide
- FAQ
- Video Conference Integrations
- Release Notes
Lecture Capture
- Getting Started
- Install & Launch
- Get to Know the Application
- Manage My Calendar
- Scheduling Events
- Ad-Hoc Events
- Manage your Event
- Admin&Config
- Kaltura Scheduling Admins Guide
- FAQ
- Training Agenda & Exercise
- Release Notes
Video Messaging
- Getting Started
- Release Notes
KMS GO mobile app
- Getting Started
- Let's go
- FAQ
- Release Notes
Video editing tools
- Getting started
- Video editor
- Video quiz
- Hotspots
- Advertisements
- Help
- Release Notes
Capture
- Getting started
- Get to know the app
- Record content
Captioning & enrichment services
- Getting started
- Account management
- Order captioning & enrichment services
- Manage captions
- FAQ
- Release Notes
Accessibility
- Getting started
Interactive Video Paths
- Getting started
- Create an interactive video
- Analytics
- FAQ
Marketplace add-ons
- Getting Started
- Annoto
- Powtoon
- InPlayer
- Hive
- Brand3D
- Wochit
- Wonda VR
- Pigeonhole Live
- Idomoo
- 3PlayMedia
- Kollective
- Verbit
- Amberscript
- SyncWords
- Oracle
- ZioTag
Release notes
- Kaltura Events
- Kaltura Webinars
- Video Portal and LMS Video
- Kaltura Management Console
- Kaltura Room
- Genie
- Kaltura Player
- Kaltura Webcasting
- Kaltura Capture
- Lecture Capture
- Express Capture
- Video Conferencing Mobile App
- KMS GO
- Video Quiz
- Kaltura REACH
- Kaltura Video Editing Tools
- LMS Video Integration for Moodle
- Kaltura Integration for Jive
- Kaltura Integration for Microsoft Teams
- Kaltura Integration for SharePoint
- Kaltura Pitch
- Kaltura V2 Player (legacy)
- Kaltura eCDN
- Regional Cloud Releases
- Kaltura On-Prem Releases
- Kaltura TV Platform
Training & Learning
- Tutorials Videos
- Training Services
- Webinar Calendars
- Help Page
- Kaltura Adoption Services
- Kaltura Events Training Agenda & Exercise
Reach integration docs
- Getting started
- Integration docs
- Appendix
Virtual Classroom
- Getting started
Professional Services modules
Analytics Overview

- Video Portal
  
  Getting started
  
  My Media
  
  My Playlists
  
  My History
  
  Create & upload media
  
  Manage media
  
  Content Lab
  
  Kaltura Genie
  
  Kaltura Room
  
  Channels
  
  Galleries
  
  Shared repositories
  
  Custom pages
  
  Search
  
  Analytics
  
  FAQ
  
  Admin & config
  
  Release notes
  
  Training agenda & exercise
- Kaltura Events
  
  Getting started
  
  Create an event
  
  Event setup
  
  Content Lab
  
  Engagement and interactivity
  
  Insights and reporting
  
  Integrations
  
  Flagship event services
- Webinars
  
  Getting started
  
  Set up the site
  
  Set up your first webinar
  
  Post webinar
- Player
  
  Getting started
  
  Player studio
  
  Player settings
  
  Player functions
  
  Player for developers
  
  Upgrading to the V7 player
- Kaltura Management Console
  
  Getting started
  
  +Create menu
  
  Entries
  
  Manage content
  
  Content Lab
  
  Search & filter
  
  Categories
  
  Custom metadata
  
  Transcoding
  
  Services dashboard
  
  Settings
  
  Administration
  
  Captioning & enrichment services
  
  Advertising
  
  API workflows
  
  FAQs
  
  Player Studio
  
  Analytics
  
  Kaltura Live
  
  Release notes
  
  The Kaltura Platform
  
  Integration with Teams
  
  Integration with Zoom
  
  Integration with Webex
- Express Capture
- LMS Video
  
  Kaltura LMS integration for Canvas
  
  Kaltura LMS integration for Blackboard
  
  Kaltura LMS integration for Brightspace by D2L
  
  Kaltura LMS integration for Moodle
  
  Kaltura LMS integration for Sakai
  
  Kaltura LMS general information
- Kaltura Meetings / Virtual Classroom
  
  Getting started
  
  Join a live room
  
  Set up your live room
  
  Moderating live sessions
  
  Upload and share files
  
  Meeting tools
  
  Breakout
  
  Quizzes
  
  Participant guide
  
  Best practices
  
  Mobile
  
  Troubleshooting & FAQs
  
  Admin & Config
  
  Release Notes
- AI suite
  
  Content Lab
  
  Genie
- Kaltura integrations
  
  Content Management Systems
  
  Business & Marketing Video Integrations
  
  Video Conference Integration
- Town halls (webcasting)
  
  Getting started
  
  Prepare for an event
  
  Registration
  
  Create & Schedule
  
  Chat and collaboration (C&C) for Town hall events
  
  Manage a Webcasting Event
  
  Slides & Notes
  
  Q&As, Polls & Announcements
  
  Analytics
  
  Log Files
  
  Kaltura Webcasting Administrator's Guide
  
  FAQ
  
  Video Conference Integrations
  
  Release Notes
- Lecture Capture
  
  Getting Started
  
  Install & Launch
  
  Get to Know the Application
  
  Manage My Calendar
  
  Scheduling Events
  
  Ad-Hoc Events
  
  Manage your Event
  
  Admin&Config
  
  Kaltura Scheduling Admins Guide
  
  FAQ
  
  Training Agenda & Exercise
  
  Release Notes
- Video Messaging
  
  Getting Started
  
  Release Notes
- KMS GO mobile app
  
  Getting Started
  
  Let's go
  
  FAQ
  
  Release Notes
- Video editing tools
  
  Getting started
  
  Video editor
  
  Video quiz
  
  Hotspots
  
  Advertisements
  
  Help
  
  Release Notes
- Capture
  
  Getting started
  
  Get to know the app
  
  Record content
- Captioning & enrichment services
  
  Getting started
  
  Account management
  
  Order captioning & enrichment services
  
  Manage captions
  
  FAQ
  
  Release Notes
- Accessibility
  
  Getting started
- Interactive Video Paths
  
  Getting started
  
  Create an interactive video
  
  Analytics
  
  FAQ
- Marketplace add-ons
  
  Getting Started
  
  Annoto
  
  Powtoon
  
  InPlayer
  
  Hive
  
  Brand3D
  
  Wochit
  
  Wonda VR
  
  Pigeonhole Live
  
  Idomoo
  
  3PlayMedia
  
  Kollective
  
  Verbit
  
  Amberscript
  
  SyncWords
  
  Oracle
  
  ZioTag
- Release notes
  
  Kaltura Events
  
  Kaltura Webinars
  
  Video Portal and LMS Video
  
  Kaltura Management Console
  
  Kaltura Room
  
  Genie
  
  Kaltura Player
  
  Kaltura Webcasting
  
  Kaltura Capture
  
  Lecture Capture
  
  Express Capture
  
  Video Conferencing Mobile App
  
  KMS GO
  
  Video Quiz
  
  Kaltura REACH
  
  Kaltura Video Editing Tools
  
  LMS Video Integration for Moodle
  
  Kaltura Integration for Jive
  
  Kaltura Integration for Microsoft Teams
  
  Kaltura Integration for SharePoint
  
  Kaltura Pitch
  
  Kaltura V2 Player (legacy)
  
  Kaltura eCDN
  
  Regional Cloud Releases
  
  Kaltura On-Prem Releases
  
  Kaltura TV Platform
- Training & Learning
  
  Tutorials Videos
  
  Training Services
  
  Webinar Calendars
  
  Help Page
  
  Kaltura Adoption Services
  
  Kaltura Events Training Agenda & Exercise
- Reach integration docs
  
  Getting started
  
  Integration docs
  
  Appendix
- Virtual Classroom
  
  Getting started
- Professional Services modules
- Analytics Overview

Home
Glossary
Video Portal
Kaltura Events
Webinars
Player
Kaltura Management Console
Express Capture
LMS Video
Kaltura Meetings / Virtual Classroom
AI suite
Kaltura integrations
Town halls (webcasting)
Lecture Capture
Video Messaging
KMS GO mobile app
Video editing tools
Capture
Captioning & enrichment services
Accessibility
Interactive Video Paths
Marketplace add-ons
Release notes
Training & Learning
Reach integration docs
Virtual Classroom
Professional Services modules
Analytics Overview

Home

Captioning & enrichment services

Getting started (2)

Introduction to REACH captioning and enrichment services
Supported languages for captions and Content Lab features

Account management (2)

Moderating REACH service requests and general statistics
REACH department-level billing and moderation

Order captioning & enrichment services (12)

Order captions
Order captions - Theming
Order translations
Order translations - Theming
Order chaptering services
Order dubbing
Order live captions & live translations
Order alignment services
Order audio description
Resubmissions for REACH services
Order OCR
Create role-based rules for captioning and enrichment in channels

Manage captions (3)

Edit captions
Create captions manually
Upload and manage captions

FAQ (6)

Troubleshooting SRT Files
How to view an entry with captions in a player?
What are the caption file types?
What kind of embedded captions are supported by the Kaltura Player?
Which words are censored out?
Hide the Download and Print Buttons in Kaltura REACH v2 Transcript Widget

Release Notes

Can't find what you are looking for?

Give Feedback

Let us know how we can improve the knowledge center

Click Here

Contact Support

Get technical assistance from our support agents

Click Here

Request a Training

Learn about Kaltura products from our experts

Click Here

Start a Free Trial

Get your Kaltura Management Console account

Click Here

Explore Kaltura

Video for Business
Education
Cloud TV Platform
Video PaaS
Customers
Resources and Webinars

Company

About
Team
News & Events
Careers
Pricing

Favorites

KMC Login
Blog
Kaltura Learning Video Portal
Kaltura Knowledge Center
Customer Care

Never miss a thing!

Subscribe to our customer newsletter and our release notes updates, so you always get the best out of Kaltura.

Learn everything you need to know to get started

Select a topic of your interest:

Upgrade your players effortlessly with our V2 to V7 player transition tool!

Check it out here.

Got it, don't show again!

Subscribe for Updates

Email Address:

Cancel