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FAQs

Articles

Log into your Rich Media CMS. The Entries page displays by default. Locate the desired entry and click on it. The entry details page displays. In the left panel, click the Captions tab to open the Captions page. ...

What words are censored in captions and transcripts?

When captions or transcripts are generated using Reach, profanity filtering is applied based on the settings in the selected Reach profile.

Why do attachments appear after adding captions or translations to media?

When captions or translations are added to media, additional files may appear in the Attachments section of the media page. To prevent these files from appearing, enable the showOnlyAttachmentType setting in the Attachments module config...