When activating your devices in a Kaltura Live Room, you might see a Webcam Unavailable popup.
The Webcam Unavailable pop-up displays if your devices are unavailable due to another app is currently using your webcam and/or microphone.
Devices Are Busy
If you are using another application that is accessing your webcam/mic (or recently accessed your camera and mic) such as Skype or similar website/applications, you should:
- Quit those applications
- Refresh your Kaltura Live Room.
Sometimes your webcam and microphone drivers get stuck in the background. You may need to restart your computer.