Is Your Webcam or Microphone Busy With Another Application?

When activating your devices in a Kaltura Live Room, you might see a Webcam Unavailable popup.

The Webcam Unavailable pop-up displays if your devices are unavailable due to another app is currently using your webcam and/or microphone.

Devices Are Busy

If you are using another application that is accessing your webcam/mic (or recently accessed your camera and mic) such as Skype or similar website/applications, you should:
 
  1. Quit those applications 
  2. Refresh your Kaltura Live Room.
Sometimes your webcam and microphone drivers get stuck in the background. You may need to restart your computer.
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