About
Genie builds its answers using your organization’s verified videos and documents. This article explains how to view, identify, and interact with the sources used in a response.
Sources are included in Genie responses, including text and flashcard answers.
Where to find sources
Under each answer, Genie displays a Sources section. This applies to:
- Flashcard responses
- Text responses
- Avatar responses (after the conversation ends)
The Sources section includes:
- Thumbnails for each video or document used
- The entry title, and if available, additional info (like season/episode or document type)
- A plus (+) icon if more sources were used than fit in the visible list
Sources are shown per response. In threaded conversations, each response includes its own Sources section.
Sources may not appear for every response, depending on the content and configuration.
Supported source types
Genie supports the following source types:
- Video entries - Used with spoken dialogue or OCR (on-screen text)
- Document entries - Including PDFs, PowerPoint files (PPTX), and Word documents (DOCX)
Interact with sources
Click any source tile to open the original entry in a new tab. When available:
- Videos open at the relevant timestamp
- Documents open at the relevant slide or page
- OCR images shown in flashcards represent captured on-screen text
Genie follows your organization's permissions, and users only see and can access content they’re allowed to view.
