FAQ

What happens if I change the KAF alias?

06/14/2020Tal Binder
Old embedded content will continue to function properly if the original app in Canvas remains installed. If a user adds a new alias to an instance and requires all embeds to function properly on that new alias, Instructure must be engaged to change ...

Why does Kaltura uses API keys?

06/14/2020Tal Binder
Kaltura uses API Keys to retrieve information about course permissions (i.e., the courses in which a user is enrolled and their specific roles within the courses) to provide the "Publish to a Media Gallery from My Media" feature. Through ...

Is there a setting to hide the application at install (Canvas LMS only)?

06/14/2020Tal Binder
There may be cases where you want to hide the Kaltura Video Too for Canvas application on install. For example, after the Canvas application is added at the root  level, an instructor may want to hide the Media Gallery until ready to display it...

Why does the gradebook column show zeroes after students submitted a Canvas Quiz assignment? (Canvas LMS only)

06/14/2020Tal Binder
Did you follow all the steps in the Interactive Video Quiz Canvas Gradebook Integration Deployment Guide to deploy the graded quiz?  If so, did you set a Points value for the Canvas Assignment when you set it up?  If you did not set...