Working with the Usage dashboard


About

The Usage dashboard includes system reports on bandwidth, storage, and transcoding consumption to help you monitor your usage, and it consists of following pages: Overview, Publishers Bandwidth & Storage, and End Users Storage. You can select a specific time frame and compare time periods to dive deeper into the data and learn more about usage trends in your account. The filters are automatically applied to all elements of the dashboard. 

Usage data is refreshed periodically. Storage data may be delayed by up to 1 day, and bandwidth data by up to 2 days. This refresh cycle ensures consistent and accurate reporting.

Change dashboard timeframe

Use the date picker at the top of the dashboard to change the timeframe and view data across different periods. You can select a preset time period or choose specific dates.

Preset time periods

Preset time periods are a quick way to look at recent data, such as the last week or the last month. You can also select longer periods, such as the current quarter or year.

Select a custom timeframe

  1. Click the date picker and select the Specific Date Range tab.
  2. In the calendar, click the first date of the timeframe.
  3. Click the last date of the timeframe. The timeframe is marked on the calendar.
  4. To narrow the timeframe to specific hours, use the hours filter. To select until midnight, enter 23:59.
  5. Click Apply.

The dashboard displays the data for the selected timeframe.

Compare time periods

Compare time periods to understand your data in context, for example to account for seasonality or for changes in usage after you adopt new tools and capabilities.

You can compare with the same period last year, or with a period of the same length that starts on a date you choose. You can also use the hours filter to focus on specific hours.

  1. Click the date picker and select the Specific Date Range tab.
  2. Select the first time period you want to explore.
  3. Select the Compare with Another Period checkbox.
  4. Choose the period to compare with:
  • Same Period as Last Year - Compares with the same dates one year earlier. For example, if the first period is March 15, 2026 to March 21, 2026, it's compared with March 15, 2025 to March 21, 2025.
  • Same Period Starting At - Compares with a period of the same length that starts on the date you select. For example, to compare a week in March with a week in February, select March 15, 2026 to March 21, 2026 as the first period, then set the starting date to February 15, 2026. The first period is compared with February 15, 2026 to February 21, 2026.
  • Click Apply.
  • The dashboard displays the data for both periods.

    To return to viewing a single time period, click Exit Compare Mode next to the date picker.

    Filter the data

    You can filter the data in the dashboard based on specific parameters such as location, tags, categories, and more.

    1. Click on the Filter option to open the Filters pane.
    2. Fill in the relevant filters you would like to use.
    3. Click Apply to show the filtered data in the dashboard.

    The filtering options are:

    • Media Type(s) - video, Audio, and/or Images
    • Entry Source - the source of the content ingested to the system. Content can be uploaded, live streamed, created via Kaltura Capture, Teams, Zoom, or created in many other ways. 
    • Playback Type(s) - VOD, DVR, Live and All Media Types.
    • Tags - the tags on the content
    • Owners - the owners of the content
    • Categories - click Select Categories to select from the list of categories.  
    • Domains/ URL Pages - domains and URLs pages where the video was viewed
    • Country/Region/City - location where the created video was viewed

    Export to CSV

    All analytics tabs have the option to Export to a CSV.

    Click Export to open the drop-down list and select the data you want to export. One or more options may be selected. 

    A notification about the export request status has been sent. If the data in the report was filtered, the report is based on the filter applied. You will be notified that your export request is being processed and will be emailed to you when completed.


    The export is limited by 60,000 records and time to execute. If you receive an error, break down your report into smaller time frames or use filters to reduce the size of the report.

    The files expire in seven days.

    The Rich Media CMS dashboard displays digital units such as Kilobytes (KB), Megabytes (MB), and Gigabytes (GB). When exporting a report to CSV, the file reflects the binary values stored in Kava (Kaltura’s advanced analytics dashboard). In this format, storage values are calculated using 1 GB = 1,024 MB, rather than 1,000 MB. For example, 60 GB in the dashboard is shown as 61,440 MB in the CSV export (60 × 1,024).

    Discrepancies can also occur due to time zone differences. Kava uses UTC by default, while the Rich Media CMS dashboard may be set to the client’s account time zone.

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