Updated Articles

  1. RSVP report

    The RSVP report provides attendee RSVP information for selected sessions.  When generating an RSVP report for all sessions, the report is limited to 50 sessions. Data in the RSVP report includes the following:  ...
  2. Gap analysis: Moving from legacy Video Portal to Content Hubs

    This article outlines the current gaps between the legacy Video Portal and Content Hubs, the Theming-based Video Portal experience.
  3. Content Hubs: Where to find features from the legacy Video Portal

    This cheat sheet shows where features from the Legacy Video Portal are located in Content Hubs, the upgraded Video Portal experience based on the Theming design system.
  4. Agentic Avatar Studio release notes - June 2026 New

    Date released: June 2026 What's new Custom face and voice upload Admins can now give their agents a unique identity by uploading a custom avatar photo and voice sample directly from the Experience tab. The guided upload flow includes in-mod...
  5. Agentic Avatar Studio

  6. Manage the agent experience Updated

    About  This article explains how to customize the look, feel, and personality of your agent via the Experience tab. You'll learn how to configure key settings - including the agent's title, interaction type, appearance, and voice, ...
  7. Screen share New

    About Enable screen sharing during live sessions. When enabled, end users can share their screen during a call and ask questions based on shared content.   Navigate to the Advanced tab Click on the Advanced tab.  Enable scr...
  8. Conversation controls New

    About Configure advanced conversation controls including call length, talk speed, and agent movement settings.   Navigate to the Advanced tab Click on the Advanced tab.  Call length Use the up and down arrows to set the ma...
  9. Agentic Avatar Studio Team tab Updated

    The Team tab is available only on the Agentic Avatar Studio Enterprise package.  About The Team  tab allows you to add admin, edit admin information, and delete admin.  The Team tab is accessible via the Agentic Avatar Studi...
  10. Getting to know your landing page and webinar site

    Let's get to know your landing page and webinar site