Updated Articles
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Kaltura Customer Care Portal - User guide
Welcome to the Kaltura Customer Care Portal guide! -
How Can I Send Logs & Receive Technical Support In Kaltura Meetings?
Last Updated: 11/07/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ GeneralYou may send support logs from inside the Kaltura Meetings live room. Kaltura Customers with an active Support plan (e.g. Silver/Gold/Platinum) should open up a ticket by logging into the Kaltura Customer Care portal (by clicking here ). ... -
Kaltura Management Console
Last Updated: 11/07/2025 in Release notes -
Kaltura Player
Last Updated: 11/07/2025 in Release notes -
Enable preload in player
Enable this option to allow the video to automatically load when the page loads. -
Enable fallback to muted autoplay in the player
Enable this option to let the video autoplay silently if the browser blocks autoplay with sound. -
Enable autopause in the player
Enable this option to allow the video to pause automatically when the player scrolls out of view. -
Enable mute at start of playback in the player
Enable this option to allow the video to start in mute mode when autoplay playback begins. -
Enable autoplay on the player
Enable this option to allow playback to start automatically. -
Introduction to the Kaltura Room
The Kaltura Room add-on is a powerful meeting space within the video portal that brings teams together for real-time collaboration and learning.
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