Updated Articles

  1. Agentic Avatar Studio release notes - July 2026 Updated

    Date released: July 2026 What's new Present media toggle  A new toggle lets admins control whether their agent can present media like videos, images, tables, and personalized UI elements during live sessions. For complete details, see o...
  2. Analytic reports for events Updated

    This article describes how to generate and download reports on your event.
  3. Manage media for your event Updated

    The Media page allows you to upload media to your event site and publish media to your video portal. It also allows you to edit, download, and delete that media.
  4. Share and embed an agent Updated

    About Copy a direct link of your agent to share with others and obtain the embed code in your preferred layout to add to your website.  Access share and embed capabilities On the Overview page, click Share agen...
  5. Manage the agent experience Updated

    About  This article explains how to customize the look, feel, and personality of your agent via the Experience tab. You'll learn how to configure key settings - including the agent's title, interaction type, appearance, and voice, ...
  6. Theming module Updated

    The Theming module lets you customize the appearance of your Video Portal with a unique set of pages and features.
  7. Introduction to Avatar Videos

    With Avatar Videos, you can create AI-generated avatar-led videos using scripts, recordings, documents, webpages, and other media sources.
  8. Create an avatar video from an existing recording

    Create a short avatar-led highlights video from an existing recording.
  9. Edit source media in avatar videos

    Some Avatar Video projects include clips extracted from uploaded source videos to support the avatar narration.
  10. Manage avatar video projects

    Manage draft and generated avatar video projects from the My Avatar Videos page.