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About
Copy a direct link of your agent to share with others and obtain the embed code in your preferred layout to add to your website.
Access share and embed capabilities
On the Overview page, click Share agen...
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About This article explains how to customize the look, feel, and personality of your agent via the Experience tab. You'll learn how to configure key settings - including the agent's title, interaction type, appearance, and voice, ...
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The Theming module lets you customize the appearance of your Video Portal with a unique set of pages and features.
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About Enable screen sharing during live sessions. When enabled, end users can share their screen during a call and ask questions based on shared content. Navigate to the Advanced tab Click on the Advanced tab. Enable scree...
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Last Updated: 07/06/2026
in Release notes
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Date released: July 2026 What's new Custom background image for the agent site Admins can now upload a custom background image for their agent’s site, creating a branded and visually distinctive experience for end users. See our Kno...
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Version: 5.181x
Date Released: July 6, 2026
What's new
We’ve updated a few product names. The following names will be used moving forward in documentation and release notes -
legacy Video Portal (ak...
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Last Updated: 07/06/2026
in Release notes
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Last Updated: 07/06/2026
in Content Hubs Manage content Kaltura's recycle bin allows you to delete entries with an option to restore them later.