About
The Unconfirmed Viewer role is a restricted access role in LMS Video. It’s similar to the 'Viewer' role but with additional limitations. Users with this role can watch media in a course but can’t upload, interact with, or manage any content or settings.
Limitations of the Unconfirmed Viewer role
Media Gallery interactions
Users with this role cannot:
- Add or edit content in the Media Gallery
- Manage gallery members or settings
- View restricted Media Galleries
Content interactions
Users with this role cannot:
- Upload or create media
- Edit or delete entries
- Create, edit, or save playlists
- Be added as a collaborator
- Comment, like, or unlike media
- Publish media
- Download media (if anonymous access is restricted)
- Search for users or groups
- Access entry CTAs (e.g., surveys, watched media)
- Access My Media
Moderation and reporting
Users with this role cannot:
- Moderate entries
- View moderation queues
- View user reports
Session and chat features
Users with this role cannot:
- Moderate chats or view chat transcripts
- Participate in group chats
- Edit session chats
Other limitations
Users with this role cannot:
- Order REACH captioning or enrichment services
- Access certificates (e.g., CPE certificates)
If you see limited functionality when accessing course media, your LMS role may be mapped to the Unconfirmed Viewer role. Check with your course admin if this should be changed.
