Audience interaction tools for moderators in Kaltura Rooms in Blackboard


About

This article explains how moderators can use Kaltura Room’s interaction tools to engage attendees during live webcast sessions.

From the Interactions tab in the Chat and collaboration widget, moderators can create and publish polls, quizzes, rating scales, surveys, word clouds, announcements, and more - all designed to keep audiences engaged and participating in real time.

Moderators can manage the C&C widget per session via the media edit page (Chat tab), tailoring the experience to meet specific needs. Check out our article Manage chat settings for Kaltura Room for details.

Access the Interactions tab

In your Kaltura Room, at the upper-right of your screen, click the Interactions tab.

The list of Interactions displays in the engagement panel on the right. 

What's in the Interactions tab?

The Interactions tab has the following sub-tabs:

  • Poll question - Ask a multiple-choice question and share the results instantly to get quick audience feedback.
  • Quiz question - Test knowledge with a multiple-choice question and mark one or more correct answers.
  • Rating scale - Let attendees rate a statement or idea using a customizable emoji scale.
  • Crowd vote - Capture quick “yes/no” or emoji-based votes on a topic or idea.
  • Announcement - Share important updates or calls-to-action with the entire audience.
  • Open-ended question - Invite attendees to share written responses for more detailed input.
  • Crowd reaction - Manage roles and permissions
  • Survey - Gather structured feedback with multiple questions.
  • Word cloud - Collect short audience responses and display them as a live, visual word cloud.

Poll question

  1. Click Poll question.
  2. Type your question (up to 300 chars).
  3. Enter up to five answer options. Click + Add answer choice to add more options. (To remove an answer, hover over it and click the trashcan icon.)
  4. Choose whether to display the correct answer or share results with attendees.
  5. Choose Save as draft or Publish Now.
  • Publish now immediately displays the interaction as a toast popup and adds it to the Feed sub-tab in the Live Stage tab (see image below).

Quiz question

  1. Click Quiz question.
  2. Type your question (up to 300 chars) and answers (up to five total).
  3. Click + Add answer to add more. (To remove an answer, hover over the answer and click the trashcan icon.)
  4. (Optional) Allow multiple correct answers by clicking the check mark next to each correct option. At least one must be correct.

  5. Choose whether to display the correct answer or share results with attendees.
  6. Choose Save as draft or Publish Now.
  • Publish now immediately displays the interaction as a toast popup and adds it to the Feed sub-tab in the Live Stage tab (see image below).

Rating scale

  1. Click Rating scale.
  2. Replace the default text with your question or statement.
  3. Choose your rating scale emoji.
  4. Decide whether to share results with attendees.
  5. Choose Save as draft or Publish Now.
  • Publish now immediately displays the interaction as a toast popup and adds it to the Feed sub-tab in the Live Stage tab (see image below).

Crowd vote

  1. Click Crowd vote to begin.
  2. Replace the default text with your question or statement.
  3. Choose your crowd vote emoji.
  4. Decide whether to share results with attendees.
  5. Choose Save as draft or Publish Now.
  • Publish now immediately displays the interaction as a toast popup and adds it to the Feed sub-tab in the Live Stage tab (see image below).

Crowd reaction

  1. Click Crowd reaction.
  2. Hover over the desired crowd reaction to highlight it, and a Send now button will appear.
  3. Click to send the crowd reaction.

Survey

See our article Create and manage surveys in Kaltura Rooms for full instructions.

Word cloud

  1. Click Word cloud.
  2. Type your question in the Question to audience field (up to 80 char).
  3. Choose Save as draft or Publish Now.
  • Publish now immediately displays the interaction as a toast popup and adds it to the Feed sub-tab in the Live Stage tab (see image below).

Once results are in, they are displayed to all in the Feed sub-tab of the Live stage tab.

Open-ended question

  1. Click Open-ended question to begin.
  2. Type your question in the text field.
  3. Decide whether to share results with attendees.
  4. Choose Save as draft or Publish Now.
  • Publish now immediately displays the interaction as a toast popup and adds it to the Feed sub-tab in the Live Stage tab (see image below).

Announcement

  1. Click Announcement to begin.
  2. (Optional) Enter a title for your announcement.
  3. Type your announcement text.
  4. (Optional) Click + Add CTA button to include a call-to-action button.
  5. Additional options display.

  6. Enter a label for your CTA button and the URL users will be directed to when they click it. To remove the CTA, click the trashcan icon.
  7. Choose Save as draft or Publish Now.
  • Publish now immediately displays the interaction as a toast popup and adds it to the Feed sub-tab in the Live Stage tab (see image below).

Access saved drafts

When you save an interaction as a draft, it appears at the bottom of the engagement panel in Interactions drafts. You can return to it anytime to edit or publish.

Hover over a draft to display:

  • Trash can icon - delete the draft
  • Pencil icon - edit the draft
  • Publish now - click to make it live


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