About

You can assign Room moderators and Chat moderators to help manage your Kaltura Room. Moderator settings appear in dedicated tabs on the room edit page and let you control who can manage chat activity, start and end sessions, and access moderator tools.

Moderator behavior and permissions

Moderator roles define what users can do in the room. The guidelines below outline how room and chat moderator permissions work.

• Room owners and co-editors are always the main hosts in the room. They have the highest level of control.
• Moderators can do almost everything co-editors do inside the room (open it, start it, manage it), but they can’t edit the room settings.
• Moderators are different from collaborative roles (owner, co-editor, co-publisher). Adding someone as a moderator doesn’t automatically give them those permissions.
• Room moderators and Chat moderators are managed separately. If someone needs both types of permissions, add them in both places.

Unlike co-editors, moderators can’t access the media’s edit page.

Access the room settings

1. Go to the media page for your room.
2. Click the three-dot menu below the player and select Edit.



The edit media page displays.



You’ll see two tabs related to moderation:

• Room – Assign Room moderators
• Chat – Assign Chat moderators and configure chat features

These tabs appear only when advanced rooms are enabled for your account.

Assign room moderators

1. Click the Room tab.



2. In the Room moderators field, start typing the user's name and select the user from the auto-suggest list.



You can add multiple moderators to the field, one after the other. 

3. Click Save.

Assign chat moderators

1. Click the Chat tab.



The Chat settings display.



2. In the Chat moderators field, start typing the user's name and select them from the list.



3. Click Save.

 Chat moderator permissions apply automatically to future sessions.