Analytics

Track how viewers interact with your agents in the Conversational Agents dashboard.

Articles

Introduction to Conversational Agents analytics
Conversational agent analytics help you understand how users interact with your agents and how agents respond.
Work with the Conversational Agents dashboard
About  The Conversational Agents dashboard lets you filter agent analytics, review recent conversations, view conversation details, and export conversation data. This article explains how to access and work with the ...