Updated Articles

  1. Share and embed an agent Updated

    About Copy a direct link of your agent to share with others and obtain the embed code in your preferred layout to add to your website.  Access share and embed capabilities On the Overview page, click Share agen...
  2. Manage the agent experience Updated

    About  This article explains how to customize the look, feel, and personality of your agent via the Experience tab. You'll learn how to configure key settings - including the agent's title, interaction type, appearance, and voice, ...
  3. Theming module Updated

    The Theming module lets you customize the appearance of your Video Portal with a unique set of pages and features.
  4. Advanced player settings: Post message bridge

    About The Post Message Bridge plugin lets you forward Kaltura HTML5 player events from the player iframe to the embedding page via window.postMessage so host applications can enrich and route them to analytics or backends.   You ca...
  5. Advanced player settings: Control how captions are rendered

    You can control how captions are rendered in the V7 player through Advanced Settings.
  6. Advanced player settings: Modify moderation settings

    You can modify moderation settings through the player’s Advanced Settings.
  7. Advanced player settings: Enable loop playback

    You can enable loop playback through the player’s Advanced Settings.
  8. Advanced player settings: Set the default audio language

    You can set the default audio language through the player’s Advanced Settings.
  9. Advanced player settings: Define available playback speeds

    You can define available playback speeds through the player’s Advanced Settings
  10. Advanced player settings: Set a custom tag for VR mode

    You can set a custom tag for VR mode through the player’s Advanced Settings.