Update from Regional Cloud to SaaS Regions - Known Issues


Ireland (IR) Environment - Upgrade Performed October 29, 2023

The following known issues will be experienced on the updated SaaS region in Ireland. 



Frankfurt (DE) Environment - Upgrade Performed July 16, 2023

[UPDATE] Both issues below are resolved

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The following known issues will be experienced on the updated SaaS region in Germany. 

AN-23046In the live entries real-time analytics dashboard, the segment and manifest download time always appear as 0. RESOLVED
AN-23055In the usage dashboard, active users metrics appears as 0.RESOLVED
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