Virtual Event Analytics Training Agenda

OVERVIEW

This training is intended for System administrators and is covering all analytics dashboards available in the KMC platform. 
In this training, we will learn how to get granular data and actionable insights while address

ing the bigger picture of your Virtual Event.


Objectives

  • Dive deep into the audience engagement levels, technology, and geo-locations.
  • Learn about entry-level analytics.
  • Learn about channel analytics.
  • Learn about playlist analytics.
  • Learn about the event real-time analytics.

Agenda      
  

Topic

Instruction:

Greeting/ Introduction 


Learning Materials

  • Training Recording
  • Presentation
  • Lexicon

Access the KMC dashboards :

4 steps in each dashboard

  • Access the KMC
  • Choose the relevant dashboard
  • Filter
  • Set time frame

Engagement Analytics

Learn about: 

  • Highlights
  • Top videos 
  • Performance over time (Avg. Completion Rate vs. Avg Drop Off Rate)
  • Engagement Funnel
  • Explore additional info: Technology and Geolocation

Real-Time Analytics

Learn about: 

  • Quality of service
  • Active users vs. Engaged users 
  • Avg. Buffer rate vs. Avg. Bitrate 
  • Explore: Geo Location, User devices
  • Explore Graphs 

Session “Webcast” Analytics (Live + VOD)

Learn about:

  • VOD associated 
  • Engagement
  • Quality of service
  • Tools 
  • Views on Playback
  • User Engagement
  • Top countries, devices, and domains

VOD Analytics

Learn about:

  • Highlights
  • Performance over time and total completion rate
  • Engagement Funnel
  • Explore top countries, devices, and domains
  • Likes and Shares

Session “Webcast” Analytics (Live + VOD)

Learn about:

  • VOD associated 
  • Engagement
  • Quality of service
  • Tools 
  • Views on Playback
  • User Engagement
  • Top countries, devices, and domains

VOD Analytics

Learn about:

  • Highlights
  • Performance over time and total completion rate
  • Engagement Funnel
  • Explore top countries, devices, and domains
  • Likes and Shares

Category (Channel/Sponsor) Analytics

Learn about:

  • Highlights 
  • Top videos
  • Top viewers
  • Performance over time
  • Top countries, devices, and domains

Channel Playlist Analytics

Learn about:

  • Highlights 
  • Top videos
  • Top viewers
  • Performance over time

User Analytics

Learn about:

  • Highlights 
  • Likes and Shares
  • Insights
  • Viewed entries over time
  • Engagement funnel
Getting Help / Questions 



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