Updated Articles
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Is the Virtual Classroom GDPR Compliant?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ GeneralYes. The Kaltura Virtual Classroom is part of the Privacy Shield - both the EU and Swiss frameworks. -
How Many Seats Per Class or Meeting Does a Virtual Classroom Support?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ GeneralThe following table lists the capacities and limitations for Kaltura Meetings and Classrooms. Room Mode Description Concurrent LIVE Streams Capacity Limitations Standard Virtual Classrooms and meeting All par... -
Is Kaltura's Virtual Classroom Localized?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ GeneralLocalization is supported on both iOS and Android. Kaltura's Virtual Classroom is available in multiple languages. Changing your language will only affect your user interface, and only for that current session. It will not affect others on you... -
How Do I Launch a Classroom in KMS?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ GeneralLaunch your personal room – Select “Live Room” from the USER drop down menu. Channel/course room – Click on the Media Tab in the channel. On the top right corner of the tab, click to launch the virtual room. ... -
Can I Reset a Room or Clean It Up?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ GeneralYes. Resetting or cleaning up a room is done manually. You will need to delete or reset each feature individually. For example, delete all files from the playlist, clear all whiteboards, etc. -
What Technology In the Virtual Classroom Is Used For Video Conferencing?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ GeneralWebRTC is used for video conferencing in the Virtual Classroom. -
Kaltura Meetings - Who Should Send Support Logs?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ GeneralWhen classes have under 25 participants, all users, students and teachers, may send a support ticket. In classes where there are over 25 participants, it is best for the user to send the support ticket. ... -
How Can I Send Logs & Receive Technical Support In Kaltura Meetings?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ GeneralYou may send support logs from inside the Kaltura Meetings live room. Kaltura Customers with an active Support plan (e.g. Silver/Gold/Platinum) should open up a ticket by logging into the Kaltura Customer Care portal (by clicking here ). How... -
Can I Password-Protect the Room for Guest Attendees?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ GeneralYes. Passwords can be set and required to access the room as a guest. See Require A Password To Join Your Virtual Classroom for more information. ... -
Can People Who Were Previously in Meetings With Me Use the Same Link To Join Meetings Happening Later ‘By Chance’?
Last Updated: 03/27/2025 in Kaltura Meetings / Virtual Classroom Kaltura Meetings Troubleshooting & FAQ GeneralYes. People could join meetings happening later 'by chance'. The system was built for recurring classes so unless you set a password to enter the room next time, the participants that have a link to the room will be able to join the class/meeti...
