Kaltura Video Extension for Microsoft Teams User Guide UPDATED DRAFT

This guide is intended for users that are using the Kaltura Video Extension for Microsoft Teams. 

Overview of Kaltura's Video Extension for Microsoft Teams 

The Kaltura Video Extension for Microsoft Teams allows end-users to make video a major component of their collaboration. The Kaltura Video Extension for Teams allows you to: seamlessly create and share videos as a way to capture and share knowledge, watch company webcasts, build a video gallery that showcases content to create a sense of teamwork and ownership, create playlists, make videos searchable and social, and reuse videos beyond Teams in other applications (CMS, LMS, corporate video portals, etc.). The video content is accessible, trackable, and discoverable.

Kaltura’s Video Extension for Microsoft Teams simplifies adding the robust capabilities of Kaltura's online video platform to any Microsoft Teams site. The package was developed specifically for Teams and integrates with other features and modules so that users can upload and embed media easily.

Hosting and Deployment Options

Kaltura offers the most flexible deployment options in the industry. Kaltura’s Video Extension for Microsoft Teams seamlessly integrates the Kaltura Video Platform on a Microsoft Teams (part of Office 365 suite) cloud implementation.

More specifically, the rich-media content, its metadata as well as the specific publishing settings and usage information that are stored in the Kaltura system, can be hosted by Kaltura (Kaltura SaaS), with no need for a CDN relationship or video streaming solution. In addition, Kaltura’s open architecture allows you to integrate with any third party CDN or eCDN.

Main Features and Tools

Upload and Record

  • Easy Video Uploading - Upload any type of media (video, audio, images,) using a simple interface.
  • Capture Personal Recordings – easily record yourself and capture your screen, PowerPoint,  to create and publish media, including 
  • YouTube - Add YouTube video content and metadata.

Organize and Publish 

Publishing is the process of taking private content from My Media and publishing it to a Media Gallery or posting it in an inline text.

  • My Media – Upload, manage, assign, and share content (based on permissions) with a private media library for each Teams user.
  • Media Gallery – Search or view rich media assigned to a site or sub-site if you are a member. Media can be added by users, with an option for contribution’s moderation.

View and Interact

  • Join webcasting and live events
  • Edit videos, including trimming, clipping, and customizing thumbnails
  • Enrich videos with calls-to-action, quizzes, advanced metadata, slides, chapters, and interactive content
  • Captions - Upload multi-lingual captions to reach international, multi-lingual, and hearing-impaired audiences while also enabling in-video search within the captions.
  • Comments - Boost online conversations and user engagement by allowing users to comment on videos.
  • Browse, Search and Embed - Quickly find and embed videos based on metadata (Name, Description, Tags, Categories)
  • In-video search – Upload captions and then search for every spoken word. Search results allow skipping directly to the relevant part in the video. In-video search available within an entry or across videos in the Media Gallery/My Media.
  • Analytics – Managers can view gallery-level reports for video engagement:
    • Which videos are users watching the most?
    • Which users contribute the most videos?
    • Which users watch the most videos?
  • Responsive Design - Automatically adjusts site layout to the screen size and device to provide optimal mobile device support.

Documentation

The following documentation is available for information about the Kaltura Video Extension for Microsoft Teams:

Kaltura Video Extension for Microsoft Teams KAF Administrator's Guide

Kaltura Video Extension for Microsoft Teams Setup Guide

Kaltura Video Extension for Microsoft Teams Release Notes

About the Kaltura Tools 

The tools available may vary and depend on your administrator's setup configuration. In some cases, the tools may have different names or may not be available.

My Media 

My Media is a repository of single user’s media, where each user has a personal searchable repository for viewing and managing private media content. Media items within My Media may be added to courses and inline text items, based on the user’s enrollment. 

User’s My Media content is shared and consistent across all Kaltura applications (for example, Kaltura MediaSpace) in use by the institution and serves as the basis for the cross campus suite. 

Kaltura Media Gallery

The Kaltura Media Gallery is a searchable gallery of media content of a specific course. The Media Gallery does not necessarily include all media that is used within the course in other contexts. Instead, the Gallery contains the content that was deliberately assigned to it. 

The Kaltura Media Gallery is intended to be used as a media syllabus for a course. The Kaltura Media Gallery may be used simultaneously with media in context, as a standalone, or not at all, depending on how the teacher and school prefer to use it. The Kaltura Media Gallery is also referred to as a Course Gallery.

Kaltura Browse Search & Embed (BSE) 

The Browse Search and Embed feature, also referred to as BSE, allows users to browse and search through their media, Media Gallery, Shared Repository, and Media Gallery Playlists and embed selected media and/or playlists on their page. Users can intuitively use rich media without time-consuming training by simply launching the BSE feature in their supported website. Users can embed media inside rich-text elements such as Announcements, Forums and Assignments. The Kaltura Browse Search and Embed feature gives users the ability to add media anywhere they are allowed to publish text to, add content on the fly, and re-purpose media, for example, in forums, assignments, announcements, and notifications.

The key features include:

  • Uploading and publishing videos from user's personal media repository – easily access My Media from the main toolbar, to upload and publish videos to a course Media Gallery or a specific lesson.  
  • Adding a Media Gallery or a Media Gallery Playlist to user's course.    
  • Embedding a single video to a course/lesson – using the Browse, Search and Embed Tool (Kaltura Embed in Content Market). 
  • Connecting video quiz results directly into user's grade book – create an interactive video quiz that automatically integrates into user's grade book using the Browse, Search and Embed Tool (Kaltura Embed in Content market).

My Media Upload/Add Media

My Media is your personal media storage. It is different for each user because it shows media you, yourself, have uploaded or created over time. The same “My Media” list is available to you from each channel/course, and items in My Media can be published in one or more channels/courses. Items in My Media are private to you until they are published somewhere. You can also add other users as collaborators on your media from within My Media.

Add New Menu

Click "Add New" to see the list of options for adding media.

Depending on what is enabled on your environment, your Add New menu may look slightly different. If there is an option missing, please contact your Kaltura administrator to discuss how to enable it on your environment.

Search, Filter, and Display Media

Developed specifically for video to address video’s unique find ability challenges, the Kaltura Media Search searches through all regular, custom and temporal metadata, and adheres to content entitlements.

The search results are unified, meaning that by searching for a keyword, the results from all metadata fields are returned in one symmetry search through all data.

Search results are rendered visually with the search string highlighted for each entry. The search is used for multiple use cases: "classical" full text search, analytics, auto completer, spell checker, alerting engine, and as a general-purpose document store.

For Administrative information on the search in KMS and KAF applications see the Kaltura Search Module - Administrator's Guide article.

The following topics provide information about the Kaltura Media Search in KMS and KAF applications.

Types of Search Pages

You can use the Kaltura Media Search in many of the KMS and KAF pages using the magnifying glass.

There are 4 types of search pages available:

Global Search (KMS Only)

The Global Search page may be reached from the top right KMS Header menu magnifying glass. This unified search page contains not only media results, but also results for galleries and channels.

The Global Search display page is configured by your system administrator. You may need to click the magnifying glass to open the search bar, or the search bar may be set to “Always Open” by your administrator.

Closed:

Open:

 

You can also reach the Global Search page directly with the following URL:

https://{your_KMS_URL}/esearch/search?keyword={yourkeyword}

For example:  https://videos.kaltura.com/esearch/search?keyword=tips

 

The Global Search page contains:

Media Results 

All media results (video, audio, image, etc.) containing the keywords are displayed on the Media Results section.

More information may found in the How to Read the Search Results and Search Filters sections.

Channel and Gallery Results

On the right side of the page, a side bar displays with MediaSpace Channels and Galleries results.

 

The top three results are displayed in the results side bar per channels/galleries, with an indication of the number of channels/galleries found. If there are more than three results, you may click on the “Go to Channel/Gallery Results” to access the Channels Search or Galleries Search pages.

You can collapse the side bar using the collapse button  and expand it back using the expand button.

Media Search

The search magnifying glass icon is available in the following pages in KMS and KAF:

  • Global Search
  • My Media
  • Channel/Gallery pages (KMS) and Media Gallery page (KAF)
    You will find the search icon:
    • When searching for content within each channel and gallery
    • When adding content to the channel and gallery
    • When browsing the moderated content (pending tab)
  • Browse Search & Embed page (KAF’s BSE)
  • Media page - search in video’s captions if enabled
  • My History page

For each page: When searching, the media view is replaced with the search results when a keyword is entered and the display page capabilities remain the same. For example, the Approve and Reject buttons in the Pending tab are displayed for the returned results.

Channels Search

To search for a channel, navigate to the “All channels” or “My Channels” pages. You can also reach the Channels Search page from the Global Search. See the Global Search section.

Galleries Search

Access to the dedicated page for searching through galleries may only be reached via the Global Search. See the Global Search section, or you may access the Galleries Search page with the following direct link:

https://{your_KMS_URL}/esearch/search-galleries?keyword={yourkeyword}

For example:  https://videos.kaltura.com/esearch/esearch/search-galleries?keyword=tip

 

The Gallery search results are displayed with the Parent Gallery, Name, Description, and Tags.

How to Read the Media Search Results

When using the search in each page, the media results are displayed as follows:

The Title and Description of the media are displayed next to the thumbnail. If the search keywords are found in either the Title or the Description, the keywords (partial or exact) are displayed highlighted in yellow.

On the thumbnail, a small icon indicates what type of media it is. If no icon is present, it is a video.

Clicking the media title or thumbnail redirects you to the Media page.

Keyword found in:

If keywords are found in metadata fields other than Title or Description, they are displayed in the “Keyword found in:” section. Each metadata type found is clickable, for example, clicking the ‘2 Chapters’ metadata button will display up to 5 chapters where the keywords are found:

A second click closes the displayed chapters.

When the metadata type is time based, a number is displayed on the left, indicating the location of the keyword in the media’s timeline. Clicking the time indicator takes you to the video’s page, where the video starts playing from the time indicated.

Show More

Click “Show More” to open all types of metadata and display 5 results of each metadata type.

Available metadata fields:

  • Tags – Initial click displays 7 results.
  • Details – Custom fields other than the basic metadata. The initial click displays 10 results.
  • Quiz – Results from quiz Questions and Answers.
  • ChaptersSlidesCommentsCaptions

Clicking “Show More” also presents additional information below the video: Owner, Creation date, Published categories, Like, Views, and Comments.

Click “Show Less” to collapse the results.

If more than 5 keywords are found in any of the metadata types, the “Show all” link is displayed. This scenario may happen when searching for a word that re-appears many times in a captions file. “Show All” displays all the results found for this entry.

Search Filters

After clicking the search icon, the search bar opens. This is where you may enter your keywords or modify them. If Instant Search is enabled by your system administrator, (as you enter characters, results are displayed and there is no need to click Enter) any changes in this bar are automatically reflected in the results below.

In the KMS’s Global Search, the search bar is always open at the top of the page and the number of results found are displayed to the right.

Use the Filters below the search icon to filter, sort, and adjust your search:

Sort By 

You can sort results using the “Sort by” feature.

Available sorts:

  • Relevance
  • Creation Date - Descending
  • Creation Date - Ascending
  • Update Date - Ascending
  • Update Date - Descending
  • Alphabetically - A to Z
  • Alphabetically - Z to A
  • Plays
  • Views
  • Likes
  • Comments

Search In

You can pinpoint the location of keywords in the search by using the “Search in” feature.

Available “Search in” fields

  • All Fields
  • Details
  • Chapters/Slides
  • Captions
  • Polls
  • Quiz
  • Comments

Filter by

You can enhance your search results by using filters. The following displays the basic filters available.

Click the “More Filters” arrows to navigate the filters.

Faceted search – allows you to apply multiple values for filtering. For example, you can search through all video files and all audio files at the same time.

After adding a filter, your selection of filters is displayed below the Filters button. Use the ‘x’ button to remove specific filters or use the ‘Clear All’ button on the bottom right. 


Basic filters availability depends on the page in which you are searching. See the table for all basic filters. Advanced filters may be enabled by your admin.

The Media Search Filters List

General Filters

  • Media type – All Media/Video/Quiz/Audio/Image/Webcast Events
  • Ownership – Any Owner/I Own/Media I Can Edit/Media I Can Publish
  • Webcasts – All webcasts/Live Webcasts/Upcoming Webcasts/Recorded Webcasts/Archived Webcasts
  • Scheduling – All Availabilities/Future Scheduling/Available Now/Past Scheduling
  • Duration – Any/00:00-10:00 min/10:00-30:00 min/30:00-60:00 min/Custom
  • Creation Date – Any/Last 7 days/Last 30 days/Custom
  • Last Update Date – Any/Last 7 days/Last 30 days/Custom

My Media Filters:

  • Publish Status – All Statuses/Private/Published/Pending/Rejected/Unlisted

Moderation Filters:

  • Moderation Status – All statuses/Approved/Pending/Rejected

History Filters:

  • Watched at – All History/Completed Watching/Started Watching
  • History – All Time/Last 7 Days/Last 30 Days/Custom

Shared Repository Filter:

  • SR filters – Per custom metadata.

Keywords & Filters Logic

Each filter is added as an AND to other filters, however, each value within each filter is added as an OR to same filters values.

For example, when choosing the following filters:

The logic followed is:

(Type = Video OR Quiz) AND (owner = Media I Own OR Media I Can Edit) AND (Created - Last 7 days)

When using keywords, results are returned based on scoring.

Searching for Keyword1 Keyword2 will first show results that contain both keywords, and lower score results containing only one of the keywords, or partial results, lower on the results lists.

When adding keywords, the filter logic will use “(Keywords) AND (filters)".

Advanced search information can be found in the Advanced Search article

Publish Media

This article describes how to publish media in KAF.

By default, media that you upload is private. You can access private media on your My Media page. On your My Media page, you can grab the embed code of private media or publish it to make it public in your Media Gallery.

Publishing media makes the media publicly accessible to users. You can publish media: 

  • In multiple channels/Media Galleries
  • Only when file conversion is complete and the media is not waiting for moderation

If you cannot publish media, ask your Kaltura Application administrator to give you the required permission.

Publishing Media from the My Media Page

Media items in the My Media repository may be published and shared with galleries and channels based on the user's entitlements. The content of the My Media repository is consistent across all Kaltura applications. 

To publish a media item or multiple media items from My Media
  1. Select a media item by checking the box (or boxes for multiple media items) next to each media items.
  2. Select "Publish" from the Actions drop down menu.
  3. Select where you want to publish it to:
    1. Private - Media page will be visible to the content owner only.
    2. Published - Media page will be visible to individuals according to entitlements on published destinations.
  4. Complete all the required fields and save the entry before you can select to publish it to shared repositories.
  5. Click Save.

Publishing Media from the Media Gallery

To publish a media item from the Media Gallery

When publishing an entry, you can use the search box to find the desired media entry. Enter the search string (tag) to see where the media item is located.

  1. Go to the Media Gallery.
  2. Under the Media Tab, click the "Add Media" button.
  3. On this page, you can either publish from existing content by checking the box (or boxes for multiple media items) next to the media you want to publish or you can upload a new media by using the "Add New" button.
  4. Click Publish. 


Manage Media - Editing Entries

This article describes how to access the Edit Media page, edit, and manage your media.

To access the Edit Media Page


If you cannot access your My Media Page content/actions, or display editing tabs ask your administrator to give you the required permission.

  1. Access the My Media Page. Your My Media Page lists previously uploaded media.
  2. Choose one of the following methods: 
    1. Click the pencil icon next to the desired media.
    2. Click on the thumbnail or title of the desired media, then choose Edit from the ACTIONS drop down menu.

The Edit Media Page displays. Following is a portion of an Edit Media Page. 

The editing tabs that are displayed depend on your KAF/MediaSpace admin configuration.

In the Edit Media Page, you can:

My History and Resume Playback

For the History administrator guide, please visit this page

Use the History page to rediscover videos you watched recently. Your history (watched videos) is saved by Kaltura only when the History module is enabled. Your history is listed as individual items, starting with the most recent first, while other sorting options are available. The History module also contains the ‘Resume Playback’ feature, that may be enabled to activate the feature.

Watch history is accumulated from all devices you sign into with the same account. For each media, standard metadata fields are displayed including the thumbnail, name, description, tags, and gallery/channel. New metadata is displayed showing when you viewed or watched the media last. Entries are displayed by the latest watched first.

My History is accessed from the user login menu and displays videos that you have viewed while signed in. This includes videos that you have watched while signed in to the KMS app or browser on a mobile device. Changes you make to your account history will appear on all devices you sign into using your account.

To view My History

  1. Login to KMS or your KAF based application.
  2. Select one of the following:
  • The My History tab
  • My History from the User drop down Menu
  • Navigate to http://{your MediaSpace url}/history.

To clear all History

  • Select Clear History.
    Clearing your watch history in KMS or KAF based applications clears all other Kaltura applications' history for your user and clears all progress bars.
    You can control your watched history by deleting your entire history or you can delete individual entries from your history.

To delete a single video from My History

1. Select one of the following:

  • The My History tab
  • My History from the User drop down Menu
  • Navigate to http://{your MediaSpace url}/history.

2. Select a video and then select Delete from the Actions drop down menu. A confirmation message displays to confirm that you want to delete the video.

To view media from your history

1. Select one of the following:

  • The My History tab
  • My History from the User drop down Menu
  • Navigate to http://{your MediaSpace url}/history.

2. Click on a video to begin watching it. A progress bar indicator displays. See Video Progress Bar.

To refresh the History page

  • Click on the Refresh icon.

Resume Playback

Video Progress Bar

The video progress bar makes it easy to see where you left off the last time you watched a video. When you stop viewing a video before finishing the entire video, a progress bar under the video thumbnail shows you where you left off. When you play the video again, the video restarts from where you left off.

The progress bar is available when you are logged into KMS/KAF from your computer or mobile device. Although the video progress bar is currently not visual in KAF applications, your viewing progress is recorded on the Kaltura platform. When logged into Kaltura MediaSpace, all videos watched or partially watched through KAF applications will be displayed in your history viewing entries.

When you play a partially watched video, playback resumes from where you left off. There are cases where the video will restart if your administrator set the video’s ending to a different time to be considered “Finished”. 

The progress bar may not update instantaneously. Try refreshing your browser or feed to update the progress bar.

There are four statuses for the progress bar.

  • Not watched: Does not have the progress bar indicator.
  • Partially watched: Shows a partial progress bar and displays up to what point the content was watched.
  • Watched: Shows the full progress bar. This status is set when viewing until the end of the video and is not displayed when "replaying" the video.
  • Completed watching, but watching again: Once you completed watching a video the bar will change color. If watching the video again, the completed color will stay as completed, and the indicator will show again the last watched point.

Home Page Playlists – ‘Recently Watched’ and 'Continue Watching'

On the Home page, your administrator might decide to add one of the following new playlists: ‘Recently Watched' and ‘Continue Watching’.

  • Recently Watched playlist contains the latest videos on your History page.
  • Continue Watching playlist contains the videos from the History page that you started watching, but did not complete watching. 

The Continue Watching progress bar (aka History Progress bar) displays in all the Search results pages. 

 

KAF Actions Menu

The Actions menu provides you with the following options:

Edit - See Managing Media - Editing Entries for more information.

Publish - See Publish Media in KAF for more information.

Analytics - See Channel/Course Analytics.

Caption & Enrich - See Requesting and Ordering Captions and Enrichment Services through the KMS/KAF - REACH v2.

Launch Editor - See Launching the Kaltura Video Editing Tools.

Delete -  Please note, when choosing to delete a video, you are removing the video from the site. If the video is published elsewhere, it will be deleted from those locations as well. Remember, after you approve the deletion confirmation message, you do not have an undo button to retrieve the video deletion.

The options displayed depend on your KAF admin configuration. 

Kaltura Video Editing Tools

Kaltura Video Editing Tools allow users to edit quizzes, clip or trim media, chop and splice media and add advertisements to media from the Kaltura Management Console. They are a one stop shop for Timeline editing for Kaltura MediaSpace (KMS) and Kaltura Application Framework (KAF) applications. 

The current release of the Kaltura Video Editing Tools supports the following features:

  • Interactive Video Quiz Creator (KMS/KAF only)
  • Video Editor
    • Clipping a media entry
    • Trimming a media entry
    • Chop and Splice
  • Hotspots
  • Ads (KMC only)
  • Help

Kaltura Video Editing Tools provide a better user experience for all the Timeline features (those previously in the KMS/KAF Timeline Tab), and concentrate the Timeline editing features into a single folder.

Supported Media

The following table lists the Kaltura Video Editing Tools' features applicable for different types of media:

Type of Media

Edit/Create Quiz

Clip & Trim

Chop & Splice

Advertisements

Hotspots

Quiz

  

Audio

  

YouTube Entry

N/A

N/A

  

VOD

 

Live

N/A

N/A

N/A

  

Image

N/A

N/A

N/A

  

Prerequisites

  • The Editor module must be enabled by your KMS/KAF administrator. See the Kaltura Video Editing Tools - Administrator Guide for more information. For KMC, the Editor is accessed seamlessly through the Advertisements tab in the Edit Entries display.
  • You must be the owner or co-editor of the media to use Kaltura Video Editing Tools, or have permissions to create clips of media entries.
  • For Interactive Video Quizzes - Both the Quiz module and the Editor module must be enabled to use Kaltura Video Editing Tools to edit quizzes. See the Kaltura Video Editing Tools - Administrator Guide for more information.
  • For Hotspots - The Hotspots module must be enabled.

Hotspots are available in Kaltura MediaSpace for Kaltura Player version 2.75 and later. Hotspots should be enabled by your administrator. Hotspots are "time-based" labels or comments with/without hyperlinks, displayed on top of the video while playing.

Launching the Kaltura Video Editing Tools (KMS/KAF)

You can launch the Kaltura Video Editing Tools from the Edit Entry window or from the Actions drop down menu in KMS and KAF applications.

To launch the Kaltura Video Editing Tools
  1. Login to your KMS or KAF instance.
  2. Go to My Media. 
    1. Click on the Entry’s Edit icon, then click Launch Editor.


    2. Click on the video thumbnail, then select Launch Editor from the ACTIONS drop down menu.

      The Kaltura Editor window is displayed.

Kaltura Video Editing Tools' Tabs

The Kaltura Video Editing Tools contain the following navigation tabs:

  • Quiz Tab - Use to create and edit Interactive Video Quizzes (KMS/KAF only).
  • Editor Tab  - Use to trim or clip media, and chop and splice media.
  • Ads Tab - Use to set cue points for advertisements (KMC only).
  • Hotspots Tab - Use to create hotspots on your entry.
  • Help Tab - Includes helpful tips and accessibility information.

Depending on the type of application you are using and the type of media you selected, the Kaltura Editing Video Tools display the relevant tabs.

The Kaltura Media Gallery

The Media Gallery is a central location within each course where users can search or view media assigned to the course. The Media Gallery is private to the course you are in. Everyone enrolled in that course can see what is published to the Media Gallery. Multiple people in the course can contribute to the Media Gallery depending on the way the admin set up the course. 

To add media to your Media Gallery

  1. Navigate to the Media Gallery. 
  • If no media exists, click Add Media.

  • If media has been added, click on the Media tab, then click Add Media to open the Add Media window.

The Add Media Window

Use the Add Media window to:

Create Media Gallery Playlists

This article describes how to create and manage channel and Media Gallery playlists.

If you cannot create or add media to a channel or Media Gallery playlist, ask your MediaSpace administrator to give you the required permission.

Channel and Media Gallery owners can curate, organize, and improve displayed content by creating a collection of media assets presented throughout the application as a unified playlist. Benefits include creating ordered entries determining what will be viewed and even repeating the same entry in a specific location (by adding the same entry to the channel playlist). In addition, Channel and Media Gallery playlists are organic elements that can be shared (embedded) as is.

Access Channel/Media Gallery Playlists 

To access a channel playlist in KMS

Navigate to a Channel.

To access a Media Gallery playlist in KAF

Navigate to a Media Gallery.

Channel and Media Gallery playlists are displayed by name and accompanying media thumbnails to identify the content therein. 

  • Click on a thumbnail to display the Playlist Playback page. Here you can watch the media item(s). 
  • Click on the Media tab (the example above is labeled "14 Media") to see all media items in the channel/media Gallery. Depending on your permission level, clicking on the three dots on the lower right hand corner of a media item displays additional options. 
    • Set the channel/Media Gallery thumbnail
    • Add media to a channel or Media Gallery playlist
    • Edit the media
    • Delete the media
  • Click on a media item to display the Media Entry page. Here you can watch the media item.

Create a Channel/Media Gallery Playlist

To create a channel/Media Gallery playlist, you must be the channel/Media Gallery owner or manager.

  1. Select Edit from the ACTIONS drop down menu. The Edit <Channel Name/Media Gallery Name> Page is displayed.
  2. Click on the Playlist tab to display the channel/Media Gallery's existing playlists.
  3. Click Create new > Manual Playlist. The Create a Manual Playlist dialog displays.
  4. Enter the following details:
    1. Title - Give the playlist a unique name, indicative of the content and purpose of the playlist.
    2. Description - Describe the playlist's contents.
    3. Tags - Add descriptive metadata to help categorize the playlist and improve search ability. The auto-complete feature suggests existing tags. If the tag does not exist after you have completed typing in the tag, click on the suggested option with (new Tag) next to it.
  5. Click Add Media.
    All the channel gallery/Media Gallery's content is listed on the left side of the screen and can be sorted by Attributes (Most Recent, Alphabetical, Views, and Likes) and Media Type (Video, Audio, Image, Webcast Events). As you add content to the new playlist, it is listed on the right side of the screen. 

In the Add Media section you can:

  • Add content by clicking Add to the right of the desired item.
    A green check-mark appears next to the Add button of items in the playlist. You can add the same entry to the playlist as many times as you want.
  • Remove content by clicking the x to the right of an item.
  • Rearrange content in the playlist by using the icon to the left of the item and dragging and dropping, according to the order you want them to be played.

Repeat adding media assets until you have completed populating your playlist and click Save. The Create a Manual Playlist dialog closes and the new playlist is added to the Playlists Tab.

Edit a Channel/Media Gallery Playlist

After you have created a Channel/Media Gallery Playlist, you can modify a playlist's details, content, and order from the Edit Playlist dialog.

To access the edit playlist dialog

  1. In KMS, select My Channels from the User drop down menu. In KAF, select Media Gallery. 
  2. For Channels, click the Edit (pencil) icon on the channel thumbnail or click on thumbnail and choose Edit from the ACTIONS drop down menu. For Media Galleries, choose Edit from the ACTIONS drop down menu.
  3. Select the Playlists tab and click the pencil icon next to the playlist you want to modify.

    The Edit Channel/Media Gallery Playlist <playlist name> window is displayed.

Set Details - To modify the channel/Media Gallery playlist details

The Set Details section should already be expanded. If not, click Set Details to expand the section.

Edit the text in the relevant fields (Title and/or Description), modify tags, and click Save.

Add Media - To modify the channel/Media Gallery playlist content and/or order

Click Add Media to expand the section. 

In the Add Media section you can:

  • Add content by clicking Add to the right of the desired item.
    A green check-mark appears next to the Add button of items in the playlist. You can add the same entry to the playlist as many times as you want.
  • Remove content by clicking the "X" to the right of an item.
  • Rearrange content in the playlist by using the icon to the left of the item and dragging and dropping, according to the order you want them to be played.

 Click Save once you've made your edits. 

Embed a Channel/Media Gallery Playlist

Channel/Media Gallery playlists are created so that you can share a certain selection of media assets with others through other web pages. The Embed feature enables you to share your playlist by rendering the player and linkage to the media assets as HTML code that can be added to any HTML page.

Channel/Media Gallery playlist content is publicly shared. Media assets in the playlist can be viewed over the web, where no login is required. If the content you are embedding needs to be secured, embed the playlist on a page that requires login.

To generate embed code for a channel/Media Gallery playlist

  1. In KMS, select My Channels from the User drop down menu. In KAF, select Media Gallery.
  2. For Channels, click the Edit (pencil) icon on the channel thumbnail or click on thumbnail and choose Edit from the ACTIONS drop down menu. For Media Galleries, choose Edit from the ACTIONS drop down menu.
  3. Select the Playlists tab and click the Embed icon next to the playlist that you want to embed.
    The Share & Embed dialog is displayed.

You may perform the following actions: 

  • Copy or email the Watch Link
  • Choose a player
  • Choose a Max Embed Size
  • Turn on Auto Play
  • Copy the embed code

Modify the Channel/Media Gallery Playlist Order in the Playlists Tab

Modifying the channel/Media Gallery’s playlist sequential order is the process of defining the existing playlist's order of appearance in the channels/Media Gallery page. This is done from a channel/Media Gallery's Playlists Tab.

To reorder the Playlists in the Playlists tab

  1. In KMS, select My Channels from the User drop down menu. In KAF, select Media Gallery.
  2. For Channels, click the Edit (pencil) icon on the channel thumbnail or click on thumbnail and choose Edit from the ACTIONS drop down menu. For Media Galleries, choose Edit from the ACTIONS drop down menu.
  3. Select the Playlists tab.
  4. Drag and drop to reorder the playlists.

Delete a Channel/Media Gallery Playlist

  1. In KMS, select My Channels from the User drop down menu. In KAF, select Media Gallery.
  2. For Channels, click the Edit (pencil) icon on the channel thumbnail or click on thumbnail and choose Edit from the ACTIONS drop down menu. For Media Galleries, choose Edit from the ACTIONS drop down menu.
  3. Select the Playlists tab. 
  4. Click the Trashcan icon next to the playlist that you want to delete.
  5. Click Delete to confirm. The playlist is deleted.

Share and Embed Media

You can share media using the Share icon configured in your v2 Player. Your player must be configured for Sharing.

Select the platform you want to share your media to and post whatever relevant text you want to add.

You can also share a media item, copying the embed code and pasting it to your site.

To share a link to a media page
  1. Click a media thumbnail or title.
  2. Click the Share button under the media player.
  3. Paste the link to share the media page.

If the media is restricted, only authorized users can access the shared media page. 

To embed a media item 
  1. Click a media thumbnail or title.
  2. Click the Share button under the media player.
  3. Select the Player's Start/End Time, Player Skin, and Player Size.
  4. Copy the embed code and paste the embed code into your site.

Channel/Course Analytics

Users can measure and analyze the user engagement and contribution to their channels/courses. These contextual analytics allow users to answer important questions such as: What are the most popular videos in the channel/course? Who are the members that watch the most videos and what is their drop off rate? Who are the members that contribute the most media to the channel/course? All analytics tabs have the option to Export to a CSV or print your information.

To display Channel/Course Analytics
  • In the Media Gallery, select Analytics from the hamburger menu.


 The Analytics Dashboard is displayed.

Analytics Dashboard

 

 

The Dashboard presents a summary of the available analytics. 

The legend is as follows:

  1. Active tab (Dashboard)

  2. Date range

    • Options: Last 7 days, Last 30 days, Last 120 days, Last 365 days, Custom. Analytics update every 24 hours.
  3. Media Items

    • Media: Tooltip says "number of media in this media gallery"
    • Viewed: Tooltip says "number of media that were loaded, but not necessarily played, in this media gallery"
    • Plays: Tooltip says "number of plays counted across the viewed ones, in this media gallery.  So, number of unique plays across all viewed media for that date range
    • Trends: shows the change from the previous period selected in the time range. 
  4. User Engagement and Contribution

    • Watched: Tooltip says "number of users that viewed media pages in this channel/course".
    • Contributed: Tooltip says "number of users that contributed media to this media gallery."
  5. Most Popular Media

    • Media that has the highest total number of Plays in the selected time period. 
    • Shows thumbnails for the Top 2. 
    • Clicking “View All” takes you to the full media list in the Media tab which is also organized from highest to lowest views.
  6. Top Engaged Users

    • Users who have interacted with media, listed highest to lowest in order of total number of plays (across any media in that context) for the selected time period. 
    • Shows the Top Ten.
    • Clicking “View All” takes you to the full user list in the Engagement tab which is also organized from highest to lowest number of plays.
  7. Top Contributors

    • Users who have published content into the course.
    • Shows the Top Ten.
    • Contributor names are pulled from the Administrative Owner field for the entry – so even if you published it into the course, the original owner will appear as the Contributor in this report.

Media Analytics Report

The media analytics report lists all the content available in My Media. For each media entry, the number of plays is displayed, total view time, average view time and the average drop-off rate.

The Media tab presents information about who is watching specific information.

The legend is as follows:

  1. Active tab (Media)

  2. Date range

    • Options: Last 7 days, Last 30 days, Last 120 days, Last 365 days, Custom. Analytics update every 24 hours.
  3. Export table to CSV. Print table to PDF

    • See Export to CSV for details
  4. Search

  5. Media Title

    • Title of the media
  6. Contributed by

    • Administrative owner of the media
    • Shows administrative owner's name regardless of who actually published it into the course
  7. Plays in Channel/Course

    • Total number of plays in that context (includes Media Gallery and BSE in KAF).
  8. Total Plays

    • Shows all plays of the entry regardless of the context.
    • This will show the user the ratio between channel plays and general plays of the entry.
  9. Trend

    • Last 7 days’ plays for each entry (number of plays of this entry in the channel/course) 
  10. Total View Time

    • Total number of minutes spent viewing that video
    • This is accumulative – if you watched the same 4-minute video twice, this would show 00:08:00. If you hit Replay it won’t count you twice, but if you watch it two separate times it will count twice.
  11. Avg. View Time

    • Total time / number of plays
  12. Avg. Drop-Off

    • Average drop off rate is calculated as follows: (total time reached 25% play-through + total time reached 50% play-through + total time reached 75% play-through + total time reached 100% play-through) / 4 / total plays
  13. User Maximum Play-Through

    • The farthest the user got through the video, in quartiles. Results in “Maximum play-through” column will only be one of the following: 0%, 25%, 50%, 75%, 100%.
    • The scrubber must have passed one of those milestones in order for it to be logged. 
    • For example - in an 8-minute video, watching to 1:52 will result in Maximum play-through being logged as 0%. Watching to 7:52 will result in Maximum play-through being logged as 75%.
  14. Export item to CSV. Print item to PDF

    See the following examples for details. 

Examples of CSV and Printable Versions of the Table in the Media Tab

Examples of CSV and Printable Versions of Individual Entries in the Media Tab

Engagement Analytics Report

The Engagement tab presents information about what a specific user is watching. The column with a graph of last 7 days’ plays for each user indicated the number of plays of this user in the channel/course.

The legend is as follows:

  1. Active tab (Engagement)

  2. Date range

    • Options: Last 7 days, Last 30 days, Last 120 days, Last 365 days, Custom.
    • Analytics update every 24 hours
  3. Export Table to CSV. Print table to PDF

    • See the Example section for details.
  4. Search

  5. User

    • First and last name of User who watched the media
    • If user does not have firstname/lastname in KMS/KAF user management then userID is shown. If changes are made to the information in the User Management screen, user name information is updated upon their next login OR upon KMS/KAF Admin cache refresh
  6. Unique videos

    • Number of unique Videos the user played within that context.
  7. Watched

    • The total number of Plays that user had across those unique videos 
  8. Trend

    • Last 7 days’ plays for each user (number of plays by this user in this context)
  9. Total View Time

    • Total number of minutes spent viewing all videos
    • This total is accumulative – if you watched the same 4-minute video twice, this would show 00:08:00. If you hit Replay it won’t count you twice, but if you watch it two separate times it will count twice.
  10. Avg. View Time

    • Total View Time / Total number of plays
  11. Avg. Drop-Off

    • Calculated as follows: (total time reached 25% play-through + total time reached 50% play-through + total time reached 75% play-through + total time reached 100% play-through) / 4 / total plays 
  12. Loads

  13. Loads to Plays Ratio

  14. View Drop-off

    • Average dropoff rate across all views of that single media item for that user. 
  15. Export item to CSV. Print item to PDF

Examples of CSV and Printable Versions of the Table in the Engagement Tab

Examples of CSV and Printable Versions of Individual Users in the Engagement Tab

Contribution Analytics Report

The Contribution tab presents information about who is contributing to the channel/course.

Terminology

TermDefinition

Context

The space in which the viewer played the content.  In MediaSpace, context is tracked according to Channel or Category.  In KAF, context is tracked for content published to the course Media Gallery and for content added to course pages via Browse, Search, and Embed (BSE).

Play

Counted the instant the play button is clicked

View

= Player Impression

Player Impression

The viewer made it to a page where the video is available, but didn't necessarily hit Play

Drop-off

Percentage that the viewer made it through a video (i.e. if viewer watched 2 minutes of an 8 minute video, the dropoff is 25%).

Current analytics track dropoff by quartiles - 0%, 25%, 50%, 75%, 100%. The scrubber must pass one of those quartiles in order to be counted. (i.e. if a viewer watched 1:55 of an 8 minute video, the dropoff is 0%)

**Note: this definition indicates that the drop-off can only be a specific number 0, 25, 50, 75, 100.  In the Engagement Tab, the "View Drop-Off" column is actually an average of all of the views of that media item by that user.  This is confusing and the title of that column should be changed.

 


In This Article