MediaSpace Frequently Asked Questions

Requirements

 

[collapsed title="What ports will I need to open inbound and outbound from the KMS server traffic?"]

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80 and 443. 

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[collapsed title="Who can access MediaSpace?"]

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Only users who are authenticated and authorized by your systems administrators can access MediaSpace. Users who are not authenticated by your systems are denied access to MediaSpace and are not able to log in.

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[collapsed title="Does Kaltura feature a “Video Portal” like YouTube UI and features?"]

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Yes, refer to Kaltura MediaSpace: MediaSpace Portal.

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[collapsed title="What version of Linux is supported?"]  

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Software requirements lay out the different components that need to be installed. All of these components are cross-platform and therefore the Linux version is irrelevant.

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[collapsed title="How much disk space and RAM does the KMS server need?"]

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The KMS application, logs and cache consume around 53MB. Normal disk space in multiples of tens of GB should be sufficient for this release.

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[collapsed title="What user details are stored in Kaltura?"] 

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The user’s identifier, Application Role, and first and last names (optional but recommended) must be stored in Kaltura. After the user logs into MediaSpace for the first time, administrators can view and manage the user record on the User Management panel of the Kaltura MediaSpace Administration Area. The user’s organizational password is not saved in Kaltura.

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[collapsed title="Can you manually set different user details in Kaltura?"] 

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Yes, you can manually set different user details in Kaltura. After the user logs into MediaSpace for the first time, administrators can manage the user record on the User Management panel of the Kaltura MediaSpace Administration Area. An administrator can override the user details (first and last name) and the user MediaSpace Application Role. This option is useful mainly for granting a higher- or lower‑level Application Role to certain users. For example, you can set a Viewer Application Role to a large group of people within your organization and then manually assign the higher level MediaSpace Admin role to a few of them.

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MediaSpace Interface

 

[collapsed title="How to login to MediaSpace?"]

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To login to MediaSpace

  1. On the MediaSpace home page, click My Media or login.
  2. In the Login window, enter your username and password.

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[collapsed title="How to paste a Logo onto Kaltura MediaSpace Header?"]

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You can find the complete workflow to paste the logo onto Kaltura MediaSpace Header here.

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[collapsed title="How to assign your own domain to Kaltura MediaSpace Saas?"]

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Kaltura uses a wildcard domain name for all MediaSpace SaaS instances. By default the domain name is [partner id].mediaspace.kaltura.com.To learn more about how to assign your own domain to Kaltura MediaSpace Saas, Click here.

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Managing Playlists

 

[collapsed title="How to create a Playlist in MediaSpace?"]

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You can create playlists and associate media with the playlists. Learn more here.

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[collapsed title="How to manage a playlist in MediaSpace?"]

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After you create a playlist, you can preview the playlist, reorder the media in the playlist, design the playlist, and copy the playlist's embed code.

To manage a playlist

  1. Do one of the following:

    1. Select the My Playlists tab.
    2. Click a media thumbnail or title. In the Add to Playlists tab under the media player, click Manage Playlists.
  2. In the My Playlists tab, select a playlist from the Show Playlist menu.
  3. For the selected playlist, you can do the following:

    • Delete the playlist.
    • Reorder the videos in the playlist.
    • Remove videos from the playlist.
    • Copy the playlist's embed code to paste it on a web site.
    • Select the layout and color of the playlist.

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[collapsed title="How to add media to a playlist and remove media from a playlist in MediaSpace?"]

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To add media to a playlist 

  1. Click a media thumbnail or title.
  2. In the Add to Playlists tab under the media player, select one or more playlists.
    The selected playlist name is displayed in the Appears in field.
    You also can add a new playlist.

To remove media from a playlist

  1. Click a media thumbnail or title.
  2. In the Add to Playlists tab under the media player, do one of the following:

    1. Clear a selected playlist.
    2. In the Appears in field, click x next to a playlist name.

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Managing Media 

 

[collapsed title="How to share media in MediaSpace?"]

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You can share a media item by copying the embed code and pasting it on a web site. 

To share a media item 

  1. Click a media thumbnail or title.
  2. In the Get Embed Code tab under the media player:

    Select one embed type:

    • HTML  oEmbed Select a player skin.
    • Select a player size Copy the embed code.
  3. In the web site where you want to share the media, paste the embed code.

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[collapsed title="How to publish media and make it private in MediaSpace?"] 

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To publish media

  1. In the My Media tab, click the thumbnail or title of the media you want to publish.By default, uploaded media is not published.
  2. In the media page's Publish tab, select Publish.
  3. Select categories for the published media.

To make media private 

  1. Click the thumbnail or title of the published media that you want to make private.
  2. In the media page's Publish tab, select Not Published (Private).
    Private media is accessible only on the media owner's My Media tab.

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[collapsed title="How to select a frame as a thumbnail in MediaSpace?"]

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To select a frame as a thumbnail

  1. In the Edit Media window, click Play in the media player.
  2. Pause the player at the frame that you want to use as a thumbnail.
  3. Click the camera icon to use the current frame as the thumbnail.

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[collapsed title="How to edit media in MediaSpace?"]

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To edit media

  1. Do one of the following:

    1. In the My Media tab, click Edit for the media you want to edit.
    2. In the My Media tab, click the thumbnail or title of the media you want to edit. In the media page's Details tab, click Edit.
  2. In the Edit Media window, you can:

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[collapsed title="What is the Kaltura presentation widget?"]

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The Kaltura Video Presentation Widget allows side-by-side, synchronized display of media and document files for end users in MediaSpace. The Video Presentation feature enables content creators to synchronize video and specific slides in a slideshow or document and be able to share the same. (Optional) If you want to use a new document in the video presentation, see How to upload a new document using the presentation widget in MediaSpace .

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[collapsed title="How to select and synchronize files using the presentation widget in MediaSpace?"] 

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To select and synchronize files

  1. In the Add Video Presentation window, select an item from a list of available video and audio items, and click Next.
  2. In the Add Video Presentation window, select an item from a list of available documents and presentations, and click Next to create the video presentation.
  3. In the Edit Media window, synchronize the media and slides.
    Enter information about the video presentation and click Save.

    1. To start synchronizing the media with the slides, click Play in the media player.
    2. When you reach a point that you want to synchronize:
  • Click the player to pause the playback.
  • In the thumbnail carousel, select the slide to synchronize with the point where the playback paused, and click + Sync Video/Slide.
  • Click Play in the media player to continue synchronizing the playback with the slides.
  • Add and remove sync points as needed, and click Save.

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[collapsed title="What is the business logic behind Related Media in KMS?"]

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The Related videos functionality is activated by setting the Related configuration module in the KMS Management Console. Related media are displayed on the  entry page in KMS after it is enabled and configured  by the KMS system administrator  The maximum number of related entries  is also set in the Related module.

Entries are categorized as related based on the following criteria:

  1. Entries that are published to galleries and channels, that are under the same root category.
  2. Entries a user is entitled to see.
  3. Entries that have at least one identical tag to the main entry (excluding the main entry itself).
  4. Entries that were published to a restricted category (a category that all logged-in users can view its content and only members or admin roles can contribute content to) are not displayed as related media.

Entries are displayed in a vertical list, in descending order from top to bottom, according to the weight of the entry.

For example, when displaying related videos by the number of matching tags per entry, an entry with 3 matching tags will appear above an entry with 2 matching tags.

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Managing your MediaSpace

 

[collapsed title="Who can Upload content to MediaSpace?"]  

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A user with an application role of privateOnlyRole and higher (adminRole, unmoderatedAdminRole) can upload content to MediaSpace.

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[collapsed title="Who can view Categories?"] 

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By default, categories can be accessed by all authorized users. When Anonymous mode is enabled, open categories can also be viewed by anonymous users.

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[collapsed title="How does a user become a manager?"]

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A user can become a manager in the following ways:

  • The End-User Entitlements CSV includes fields for assigning a manager, contributors, and member permissions for each user and channel.
  • An authorized user who creates a channel is assigned as the channel owner with managerial rights. An owner can add additional managers, contributors, and members to a channel.

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[collapsed title="How does a user join a Channel?"] 

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An end user cannot join a channel. The sys-admin or channel manager must authorize the user. An authenticated user can access channels that are Open or Restricted.

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[collapsed title="Who can create a Channel?"]

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A user with a role that is defined as a channel creator can create a channel. You define the user roles that can create a channel. See Setting Permissions for Creating a MediaSpace Channel.

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[collapsed title="Who can delete a Channel?"]

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The following are authorized to delete a channel:

  • From MediaSpace: The channel owner/manager
  • From the KMC: A KMC admin 

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[collapsed title="When a KMS admin has KMS asset URL links configured to use the whole asset title (not the entry ID only), what happens when the KMS admin or KMS user edits the asset's title?"]

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The asset title is only there for SEO/readability and is not required for KMS to find and load the entry. You can remove the title completely, or put any arbitrary text there. As long as the entry ID is in the right place, the link will work correctly. 

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[collapsed title="What should be the typical/default privacy level required for channels of each type?"]

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  • Open – Membership is open and non-members can view content and participate.
  • Restricted – Non-members can view content, but users must be invited to participate
  • Private – - Membership is by invitation only and only members can view content and participate.
  • Shared Repository - Membership is by invitation only. Members can publish content from this channel to any other channel according to their entitlements.
  • Public - Non-members can view content (including anonymous users) but users must be invited to participate.

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[collapsed title="What changes in your organization should require an update to user permissions?"]

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Examples:

  • Someone joined/left an organizational group.
  • Someone's role in organizational groups changed.
  • Someone joined or left the organization.

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Mediaspace Authentication


[collapsed title="Can you authenticate users against multiple sources simultaneously in KMS?"] 

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Different authentication methods cannot be used simultaneously to authenticate to KMS. Multiple adapters are not supported.Specific cases for multiple SAMLs only, may be supported. Contact your customer representative for additional information.

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[collapsed title="Can you authenticate KMS users via ADFS?"] 

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Yes, ADFS supports SAML (as IdP) so KMS can be configured to authenticate through ADFS based on SAML protocol.

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MediaSpace Search


[collapsed title="Does the MediaSpace Search use weight to order results?"] 

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The MediaSpace search does not ordering search results by weight in the search results page. The order of search results can be located in the Search module in the MediaSpace Managment Console.The only place in KMS where there's a weight-based ordering is in the "Related" side bar, that uses the "BM25" ranking algorithm of Sphinx. For additional information on BM25,  see the article How Sphinx relevance ranking works.

 

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