How to apply additional languages of captions/transcripts services?

Captions and transcripts can be requested manually or automatically. Any of which should be outlined in your contract with Kaltura. For information on ordering captions/transcripts manually, see the following articles:  

Kaltura REACH v2
REACH - Ordering Captions For Media Per Entry
Ordering REACH Services For Media Per Category/Channels
Requesting and Ordering Captions and Enrichment Services through the KMC - REACH v2
Requesting and Ordering Captions and Enrichment Services through the KMS/KAF - REACH v2

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