FAQ

Do you offer customization options for the WordPress plugin?

08/06/2020Jennifer Harris
To get attractive customization options for licensing agreements as well as functionalities and skinning, please contact our sales department .

Does the plugin work with WordPress MU?

08/06/2020Jennifer Harris
Yes, we recommend that each user open a different account, unless they want the blog to be dependent on other blogs as specified in the FAQ about multiple blogs . ...

Can I create multiple blogs with one account (partner ID)?

08/06/2020Jennifer Harris
Yes, but they are interdependent. When a video is edited in one blog, the edits will propagate to all the others.

I can't complete the registration process. What am I doing wrong?

08/06/2020Jennifer Harris
Make sure you have your blog's name set through WordPress. It is a read only field in the plugin's settings page. If the blog's name is not set through WordPress, the registration process cannot be completed.

How do I make sure I unpacked the plugin correctly?

08/06/2020Jennifer Harris
Make sure you follow the instructions specified in the readme file, and that you see the following directories (in addition to all other related directories): wp-content/plugins/all-in-one-video-pack/admin wp-content/plugins/all-in-one-video-pack/...

Where are the videos stored?

08/06/2020Jennifer Harris
The videos are stored on Kaltura's servers. Please see our community edition that lets you host all the content on your servers.