These release notes pertain to Kaltura Webcasting.
These artciles are provided byu the support team.
How to Troubleshoot Your Video Before Contacting the Help Desk
About this Guide
This guide presents the functionality and usage of Kaltura Customer Portal, and describes the Customer Care workflows and procedures that are designed to lower response time and ensure customer satisfaction.
Refer to the official and latest product release notes for last-minute updates. Technical support may be obtained directly from: Kaltura Customer Care.
Kaltura supports many delivery types, such as Akamai HDS, HTTP Progressive and others.
In many cases you may want to enforce the use of a specific delivery method. This article describes how to enforce a specific delivery type using UI Variables in the KMC.
These release notes pertain to Kaltura CaptureSpace.
By default, embedded players scale the original thumbnail to fit the player dimensions, this may cause quality reduction. This behavior can be easily overridden when embedding a player or by editing the player JSON config. Continue reading to learn more.
In general there is a way to force a certain flavor according to the flavor bitrate, by using a Flashvar that forces the player to play the flavor with the closest bitrate to the one you can define in the Flashvar.
When using V2 Player and viewing the media in full screen mode, once the playback is over how can we exit the full screen mode? Keep reading to find the answer.